I haven't had to use Zendesk in a couple of years. When I used to use it
for work, I don't remember having any problems; but they could've redone
their interface since then. I may have access to a Zendesk product at
work. (Our vendor uses Zendesk, but we usually just interact with it by
Email, so I haven't tried the other way.) If you don't get a
satisfactory answer by tomorrow, shoot me an Email to my work address
[email protected]
and I'll see if I can replicate the problem.
Brad Martin
On 8/9/2015 3:39 PM, Brent Harding via Jfw wrote:
I need to submit a ticket to a site that uses Zendesk. However, whether I use
JFW with Chrome or Firefox, or even try to do it on my phone with iOS, I can't
get past the drop down boxes to select the category. They don't identify as any
link or combo box for me to use them, and turning virtual cursor off lands me
on the wrong category most of the time. Apple and Uber are just two examples of
sites that use this. How can I get my ticket submitted?
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Brad Martin
[email protected] <mailto:[email protected]>
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facebook.com/ucoupons <http://www.facebook.com/ucoupons>
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