I'll be right with you. I need to look at some keyboard shortcuts for Outlook
2013. I use Outlook 2010 so I am not familiar with the exact setup but I think
what we may do is just reset your views altogether back to default and see if
that solve the issues.

There are just so many things it could be.

Let me do a little reading for five or ten and I'll try to get you a solution.
-----Original Message-----
From: Jfw [mailto:[email protected]] On Behalf Of Carolyn Arnold via
Jfw
Sent: Saturday, November 07, 2015 2:46 PM
To: 'The Jaws for Windows support list.'
Cc: Carolyn Arnold
Subject: RE: Outlook 2013.

Thank you. I have Outlook 2013. For some reason, since the system scan done by
Windows Defender yesterday, I can't get my incoming mail in my Inbox to come in
ascending order. Ascending is checked. I've had the computer off, I've restarted
it. I've cleared the Inbox then done Alt-V-V-S, still Ascending is shown as
checked. I'm perplexed. 

I don't know anything about Skype, so if that is possible, I would need your
steering there. 

Thank you for your attention to this. 

If I don't get it resolved by next week, I'll call Microsoft Disability. 

Bye for now,

Carolyn


-----Original Message-----
From: Jfw [mailto:[email protected]] On Behalf Of Rex Leslie Howard,
Jr. via Jfw
Sent: Saturday, November 7, 2015 3:38 PM
To: 'The Jaws for Windows support list.' <[email protected]>
Cc: Rex Leslie Howard, Jr. <[email protected]>
Subject: RE: Outlook 2013.

Has anyone answered your question yet. Are you using Microsoft Outlook or
another program. There are quite a few things that could be causing this.
I don't think any relate to Jaws specifically but it is frustrating I'm sure. If
you would like some help let me know and perhaps I can skype with you and we can
figure out what is going on.



-----Original Message-----
From: Jfw [mailto:[email protected]] On Behalf Of Carolyn Arnold via
Jfw
Sent: Saturday, November 07, 2015 11:41 AM
To: 'The Jaws for Windows support list.'
Cc: Carolyn Arnold
Subject: Outlook 2013.

Yesterday, we ran a full systems scan. Since that time, I noticed that the
e-mails in my Inbox, not my others, were in descending order. I went in and
checked back on ascending. Yet, they are still coming in descending order.
Anyone have any idea how I can make it do my way, e-mails in ascending order. I
checked back, and ascending is checked.
Thanks for any ideas. 

 

Best from,

 

Carolyn

 

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