Thank you, Rex. I would think that they are pretty similar. 

Bye for now,

Carolyn


-----Original Message-----
From: Jfw [mailto:[email protected]] On Behalf Of Rex Leslie
Howard, Jr. via Jfw
Sent: Saturday, November 7, 2015 3:54 PM
To: 'The Jaws for Windows support list.' <[email protected]>
Cc: Rex Leslie Howard, Jr. <[email protected]>
Subject: RE: Outlook 2013.

I'll be right with you. I need to look at some keyboard shortcuts for
Outlook 2013. I use Outlook 2010 so I am not familiar with the exact
setup but I think what we may do is just reset your views altogether back
to default and see if that solve the issues.

There are just so many things it could be.

Let me do a little reading for five or ten and I'll try to get you a
solution.
-----Original Message-----
From: Jfw [mailto:[email protected]] On Behalf Of Carolyn
Arnold via Jfw
Sent: Saturday, November 07, 2015 2:46 PM
To: 'The Jaws for Windows support list.'
Cc: Carolyn Arnold
Subject: RE: Outlook 2013.

Thank you. I have Outlook 2013. For some reason, since the system scan
done by Windows Defender yesterday, I can't get my incoming mail in my
Inbox to come in ascending order. Ascending is checked. I've had the
computer off, I've restarted it. I've cleared the Inbox then done
Alt-V-V-S, still Ascending is shown as checked. I'm perplexed. 

I don't know anything about Skype, so if that is possible, I would need
your steering there. 

Thank you for your attention to this. 

If I don't get it resolved by next week, I'll call Microsoft Disability. 

Bye for now,

Carolyn


-----Original Message-----
From: Jfw [mailto:[email protected]] On Behalf Of Rex Leslie
Howard, Jr. via Jfw
Sent: Saturday, November 7, 2015 3:38 PM
To: 'The Jaws for Windows support list.' <[email protected]>
Cc: Rex Leslie Howard, Jr. <[email protected]>
Subject: RE: Outlook 2013.

Has anyone answered your question yet. Are you using Microsoft Outlook or
another program. There are quite a few things that could be causing this.
I don't think any relate to Jaws specifically but it is frustrating I'm
sure. If you would like some help let me know and perhaps I can skype
with you and we can figure out what is going on.



-----Original Message-----
From: Jfw [mailto:[email protected]] On Behalf Of Carolyn
Arnold via Jfw
Sent: Saturday, November 07, 2015 11:41 AM
To: 'The Jaws for Windows support list.'
Cc: Carolyn Arnold
Subject: Outlook 2013.

Yesterday, we ran a full systems scan. Since that time, I noticed that
the e-mails in my Inbox, not my others, were in descending order. I went
in and checked back on ascending. Yet, they are still coming in
descending order.
Anyone have any idea how I can make it do my way, e-mails in ascending
order. I checked back, and ascending is checked.
Thanks for any ideas. 

 

Best from,

 

Carolyn

 

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