It keeps me in good practice as to how to do things manually.
-----Original Message-----
From: Bissett, Tom via Jfw
Sent: Thursday, November 12, 2015 3:54 PM
To: The Jaws for Windows support list.
Cc: Bissett, Tom
Subject: RE: Merge Utility, Why It's Missing, Explained
If you recall we had the same situation going from jaws 12 to jaws 13.
Because of the number and type of changes a merge was not possible. We are
seeing the same situation again. I am sure FS will have a merge moving from
17 to 18.
I realize it is an inconvenience but really! Itss not a show stopper.
Tom Bisset
-----Original Message-----
From: Jfw [mailto:[email protected]] On Behalf Of judith bron
via Jfw
Sent: Thursday, November 12, 2015 3:37 PM
To: 'The Jaws for Windows support list.'
Cc: judith bron
Subject: RE: Merge Utility, Why It's Missing, Explained
When Freedom scientific first began way back when their mission statement
was to provide a program to the blind and visually impaired world that would
allow them to work the computer using keystrokes rather than a mouse. We've
come a long way since then but it seems that part of the mission statement
has been lost in the mire. Business has to keep progressing but losing
sight of your mission eventually reduces all the economic progress. There
are other screen readers. I hope FS doesn't wake up one day to hear that
their popularity and standing in the blind community has been replaced by
another company.
-----Original Message-----
From: Jfw [mailto:[email protected]] On Behalf Of Jim Hamilton
via Jfw
Sent: Thursday, November 12, 2015 2:50 PM
To: 'Pablo Morales'; 'The Jaws for Windows support list.'
Cc: Jim Hamilton
Subject: RE: Merge Utility, Why It's Missing, Explained
Pablo :
Sorry, I had replied to this in the incorrect manner; so, I am resending my
reply to your message below.
****************
Anyone wishing to complain about "no Merge Utility in JAWS 17" should send
their concerns to:
[email protected]
This was the advice, from JAWS Technical Support, that I got in response to
my sending my concerns to them. So, I took the technical support person at
his word, and sent my concerns accordingly. So far though, there has been
no reply from FS!
However, the more people who do share their concerns in this way, the more
likely that FS will do something - constructive! So, come on people, strike
a blow for those who need/want to keep access to their JAWS settings on
their PCs!
Thank you.
Jim H
-----Original Message-----
From: Pablo Morales [mailto:[email protected]]
Sent: Tuesday, November 10, 2015 2:58 PM
To: 'The Jaws for Windows support list.' <[email protected]>
Subject: RE: Merge Utility, Why It's Missing, Explained
Writing to where?
I need merge utility, I can't not be ,re writing all commands or
configurations every time, it is time consuming.
-----Original Message-----
From: Jfw [mailto:[email protected]] On Behalf Of Jim Hamilton
via Jfw
Sent: Saturday, November 7, 2015 1:23 PM
To: 'Tom Behler'; 'The Jaws for Windows support list.'
Cc: Jim Hamilton
Subject: RE: Merge Utility, Why It's Missing, Explained
Dr. Tom Behler:
Thanks. Did you follow up by writing to the "suggestions" link in the body
of that generic response? I think that this is where the power-to-change
exists within FS.
"Power to the people!"
Jim H
-----Original Message-----
From: Tom Behler [mailto:[email protected]]
Sent: Friday, November 6, 2015 4:07 PM
To: 'The Jaws for Windows support list.' <[email protected]>
Subject: RE: Merge Utility, Why It's Missing, Explained
Jim and all:
I sent my letter of discontent in early this morning, and got the generic
response.
Hopefully others will do the same.
Dr. Tom Behler from Michigan
-----Original Message-----
From: Jfw [mailto:[email protected]] On Behalf Of Jim Hamilton
via Jfw
Sent: Friday, November 06, 2015 3:37 PM
To: 'Kramlinger, Keith G., M.D.'; 'The Jaws for Windows support list.'
Cc: Jim Hamilton
Subject: RE: Merge Utility, Why It's Missing, Explained
Well, I must say that it is most gratifying to see that lots of other JAWS
users are upset with losing the Merge Utility! I hate to be the only one
screaming in the wilderness. I have already used the below link to
complain, and received the typical FS reply that someone would be in touch.
I agree that the more people who let FS know about their feelings on this,
and any other, matter, makes a lot of sense. It is the noisy wheel that
gets greased! Let's keep those cards and letters coming in!
Jim H
-----Original Message-----
From: Kramlinger, Keith G., M.D. [mailto:[email protected]]
Sent: Thursday, November 5, 2015 11:31 AM
To: 'The Jaws for Windows support list.' <[email protected]>
Subject: RE: Merge Utility, Why It's Missing, Explained
What's the traffic volume like on the JAWS-Users group?
-----Original Message-----
From: Jfw [mailto:[email protected]] On Behalf Of Mike B via Jfw
Sent: Wednesday, November 04, 2015 11:41 PM
To: The Jaws for Windows support list.
Cc: Mike B
Subject: Re: Merge Utility, Why It's Missing, Explained
Hi Adrian,
Believe me, I would like to rollover & stick at least 1 of my 4 legs up 1 of
someone's ass at Freedom Scientific but, it seems like, most of the time
anyways, they don't give a rats ass about what we the consumer think & go on
their merry way! I do agree that if people complained in more volume it
might make more of an impact but, if these complaints fall upon deaf ears,
so to speak, complaining won't change anything either, just as it hasn't
changed crap like this in, forever, with FS. I can tell you 1 way of making
1 of the most important people within Fs, Eric Damry, aware of how you feel,
& that is to join another email list, Jaws-Users. Eric Damry is a member of
this list & is a somewhat frequent poster depending on the topic, to the
list. Here is the necessary link to join if interested.
To join:
[email protected]
Click on the link above, put subscribe in the subject line, leave the
message body empty, & send. You'll receive a confirmation email, reply to
it & you should be good to go.
It's not a real high traffic list.
Take care.
Mike
This email was sent from my, iBarstool. Go Dodgers, next year anyways!
----- Original Message -----
From: Adrian Spratt via Jfw
To: The Jaws for Windows support list.
Cc: Adrian Spratt
Sent: Wednesday, November 04, 2015 9:09 PM
Subject: RE: Merge Utility, Why It's Missing, Explained
Mike,
Understood. The temptation to roll over and stick my four legs up in the air
is sometimes strong, but over time I've found that persistence and volume
can prevail. By persistence, I mean one person demanding a fix. By volume, I
mean the more of us who complain, the more pressure FS will be under to fix
it and ensure this kind of fiasco doesn't recur.
I do recall many versions ago that the merge utility cause havoc from one
version to the next. The people at FS remember that event. I also know that
persistence doesn't always work. I've had my own frustrations with FS over
time.
But the merge utility was basic to the transition from version to version,
and most of us JAWS users depended on it. It's bad enough that we must pay
for a SMA every two versions, which FS has ensured means every two years,
but now to go through such inconvenience as well?
As for the lister who proposed a petition, let him produce one. Otherwise,
it's simple enough to write to FS and let our voices be heard. Again, the
address is
[email protected]
I admit I don't like being a rabble-rouser, but this really is annoying.
-----Original Message-----
From: Jfw [mailto:[email protected]] On Behalf Of Mike B via Jfw
Sent: Wednesday, November 04, 2015 11:42 PM
To: The Jaws for Windows support list.
Cc: Mike B
Subject: Re: Merge Utility, Why It's Missing, Explained
Hi Adrian,
I agree with you &, I don't find it acceptable either but, what else are we
supposed to do? We can bitch until the cows come home & it won't change the
fact, that Freedom Scientific already knows, they are not keeping up with
their own products. I've complained about various screw-ups for many years,
& when you send them a complaint you only get back an automated kiss ass
email stating how they're working to resolve the problem. It seems to me
that they have a need to stay on some kind of schedule, & that schedule is
to put out a new version of Jaws around November of each year whether it's
ready for consumer consumption or not!
Take care.
Mike
This email was sent from my, iBarstool. Go Dodgers, next year anyways!
----- Original Message -----
From: Adrian Spratt via Jfw
To: The Jaws for Windows support list.
Cc: Adrian Spratt
Sent: Wednesday, November 04, 2015 7:46 PM
Subject: RE: Merge Utility, Why It's Missing, Explained
Sorry, Mike, but I don't find this statement acceptable. Ease of transition
from version to version is important. FS should have anticipated this
concern and figured out a solution before it became our problem. As I
believe it was Aidan who pointed out, it isn't as if the new features in
JAWS 17 are exactly compelling. There are potential problems involved in
skipping a version, so I still plan to install JAWS 17 one of these days.
Once again, I encourage anyone who feels as I do to contact FS Tech Support
at
[email protected]
-----Original Message-----
From: Jfw [mailto:[email protected]] On Behalf Of Mike B via Jfw
Sent: Wednesday, November 04, 2015 9:36 PM
To: The Jaws for Windows support list.
Cc: Mike B
Subject: Merge Utility, Why It's Missing, Explained
Hi All,
There's no need to craft a petition or anything else. Below tells about the
Merge Utility & why it's missing in Jaws 17, for now anyways. This comes
from What's new in Jaws 17.
Merge Utility No Longer Available
Major changes have been made to improve the JAWS localization process. This
included reorganizing many of the JAWS settings files. Due to these changes,
the Merge utility is no longer installed with JAWS 17 as settings from prior
versions cannot be merged. We are planning a solution for the future which
will replace this utility and provide an even greater benefit for our
customers.
Take care.
Mike
This email was sent from my, iBarstool. Go Dodgers, next year anyways!
----- Original Message -----
From: Tom Behler via Jfw
To: 'The Jaws for Windows support list.'
Cc: Tom Behler
Sent: Wednesday, November 04, 2015 5:32 PM
Subject: RE: merge utility
I don't know how appropriate or beneficial this could be, but if someone on
the list would be willing to craft a petition regarding this issue, we might
be able to get enough signitures to make an impact.
Sometimes, I just scratch my head at these kinds of decisions.
I certainly will sign any such petition, if it is created.
I'm looking to upgrade to Jaws 17, possibly during the college teaching
semester break, but that won't be for about 8 weeks for me at this point,
and I sure would like to have the use of the merge utilities feature again.
I know there have been issues with it at times, but the convenience and ease
of using it far outweighs any problems, in my opinion.
Dr. Tom Behler from Michigan
-----Original Message-----
From: Jfw [mailto:[email protected]] On Behalf Of Adrian Spratt
via Jfw
Sent: Wednesday, November 04, 2015 5:58 PM
To: The Jaws for Windows support list.
Cc: Adrian Spratt
Subject: RE: merge utility
I'm going to write to FS Tech Support and ask for this deficiency to be
fixed. I hope others will do the same so they realize how important this is.
Can you imagine a popular commercial application forcing users to start all
over again with the settings they've created over the course of years? Note
that "merge" was misspelled in the subject line, which I've corrected.
-----Original Message-----
From: Jfw [mailto:[email protected]] On Behalf Of Maria Campbell
via Jfw
Sent: Wednesday, November 04, 2015 5:43 PM
To: The Jaws for Windows support list.
Cc: Maria Campbell
Subject: Re: murge utility
I agree completely. Enough said.
On 11/4/2015 4:23 PM, Aidan via Jfw wrote:
Hello.
I'm very upset for fs removing the murg utility option in jaws 17.
They have the excuse that older version settings can know longer being
important in 17. I don't know if I must laugh. If they new that it
would happen, why did they not make a priority to implement a
replacement tool wich could be in 17?
Now you have to manually change everything? Is it possible perhaps to
use the settings packager to acomplish that?
I find it so tragic that they spend the hole year on smart navigation,
wich is not even such a remarkable feature, really this was going to
be more bennifishil to more people and now that its not ready it will
affect everyone negatively.
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--
Sunny Day
Maria Campbell
[email protected]
Trials without God will break you. Trials with God will make you.
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