How long ago did you put the 31 patch up for download?
I downloaded it on about the 1st or 2nd of february. Did you make some
changes after that date?
do I need to also download some other files, perhaps the new eloquence
changes?
I'm getting two bits of conflicting advice here.
one person tells me that the patch does not contain the eloquence fixes,
whilst you are telling me it does.
I'll try to download it again and see what happens.
----------
> From: Henter-Joyce Inc. <[EMAIL PROTECTED]>
> To: [EMAIL PROTECTED]
> Cc: [EMAIL PROTECTED]
> Subject: Escalate: FW: Ticket No. 26281 FW: did hj tell me a ly?
> Date: Friday, February 05, 1999 3:11 PM
>
> I'm sorry that you still seem to be having trouble with Eloquence.
> Personally, I have used Eloquence with the build 31 patch on two
different
> PC's, and the two words in question did not cause JAWS to stop talking,
or
> give me any problems at all. Likewise, the chief programmer of JAWS, has
> told us that he applied the fix to the build 31 patch, so this should not
> be happening.
>
> Since your PC is not reacting in the same way, I asked for additional
> information about your system, for I wanted our development staff to see
if
> there was something specific about your machine that causes different
> results. I'll be reporting your setup to our development staff.
> _____________________________________________________________
> We hope that this answer has helped you solve your problem. If your
> question was not fully answered, and you need more immediate help, please
> call (727) 803-8600, and press 2, between the hours of 8:30AM and 5:00PM,
> Monday through Friday, Eastern U.S. time.
>
> Dennis G. Godin
> Henter-Joyce Technical Support Specialist
> From: [EMAIL PROTECTED] (Donna Kosbar)
> To: "Dennis Godin" <[EMAIL PROTECTED]>
> Subject: FW: Ticket No. 26281 FW: did hj tell me a ly?
> Date: Fri, 5 Feb 1999 10:28:13 -0500
> :
> :
> :
>
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> :
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>
>
> -----Original Message-----
> From: Stephen Lloyd [mailto:[EMAIL PROTECTED]]
> Sent: Friday, February 05, 1999 4:26 PM
> To: Henter-Joyce Inc.
> Cc: [EMAIL PROTECTED]
> Subject: Re: Ticket No. 26281 FW: did hj tell me a ly?
>
>
> on the 4th day of the 2nd month on the last year of this century, you
lyed
> >
> > The build 31 patch works to have Eloquence read the words
> > �aes-thetically�, and "prag-matically" without the dashes in the middle
> of
> > them. Would you please send the words that are causing you this
problem.
> > Likewise, would you please send me some additional information on your
> > system? What sound card are you using?
>
> A sound blaster pci64 legacy device
>
> > What type of PC do you have?
>
> a pentium ii, 333mhz with 64 mb ram and a 3dlabs permedia accellerator
> card, which have caused no problems so far
>
> > What operating system are you using, (Windows 95/ 98 orNT)?
>
> windows95 95c
>
> >Please include any other details you think might be helpful.
>
> Well, the words still cause the computer to crash with eloquence. The
> words of course are prag-matically and aes-thetically (yes I tried making
> eloquence read them out and..... well. you know the rest.
> any way I got a letter from the test manager saying the problem is not
> fixed yet and that the fix hasn't been uploaded at all.
> and we know what that means dont we?
> I intensely dislike people who ly.
> if you were pinocchio your nose would be 1 mile long
>
>
>
> _____________________________________________________________
> Dennis G. Godin
> Henter-Joyce Technical Specialist
> Henter-Joyce, Inc.
> We Make Computers Talk
> Voice: (727) 803-8600
> Fax: (727) 803-8001
> Home Page: <http://www.hj.com/TechSupport/TechSupport.html>
> FTP Site: <ftp://ftp.hj.com>
> _____________________________________________________________
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