I haven't followed this thread with any enthusiasm, but, I don't think I've
read a message from anyone using eloquence who can now use the deadly words.
Therefore, I conclude that the person at HJ who said the problem had been
fixed was mistaken.
I doubt that they deliberately lied (why should they?). I am sure that HJ
is as anxious as we are to get this problem fixed. It must be embarrassing
for them.
If I am mistaken and anyone who uses eloquence can now use the deadly words
without penalty, please let me know.
Bob
-----Original Message-----
From: David Poehlman <[EMAIL PROTECTED]>
To: [EMAIL PROTECTED] <[EMAIL PROTECTED]>
Cc: Henter-Joyce Inc. <[EMAIL PROTECTED]>
Date: Saturday, February 06, 1999 10:56 AM
Subject: Re: Escalate: FW: Ticket No. 26281 FW: did hj tell me a ly?
>I downloaded the latest patch this morning, am running windows.98 on a
>dell optiplex gx1 350 mhz pentium pc with 64mb ram and crystal fm
>synthesis card and a ati video card. In all other situations, the video
>card causes no problems for me and doctor jaws reports no problems. I
>noticed in the patch changes text file it mentions a new jls for eloq.
>before I downloaded this morning, I typed the deadly word beginning with
>p into notepad and when focusing on the word, a ticking sound came from
>my pc speaker and the system would not speak or do anything forcing me
>to use the power off button. I then ran the newly downloaded patch and
>obtained the same results. Perhaps now, we are getting into a grey area
>of having to narrow down combinations of variables which might lead to
>the situation described above. If any further testing or information is
>needed, please let me know?
>Thanks!
>
>Stephen Lloyd wrote:
>>
>> How long ago did you put the 31 patch up for download?
>> I downloaded it on about the 1st or 2nd of february. Did you make some
>> changes after that date?
>> do I need to also download some other files, perhaps the new eloquence
>> changes?
>> I'm getting two bits of conflicting advice here.
>> one person tells me that the patch does not contain the eloquence fixes,
>> whilst you are telling me it does.
>> I'll try to download it again and see what happens.
>>
>> ----------
>> > From: Henter-Joyce Inc. <[EMAIL PROTECTED]>
>> > To: [EMAIL PROTECTED]
>> > Cc: [EMAIL PROTECTED]
>> > Subject: Escalate: FW: Ticket No. 26281 FW: did hj tell me a ly?
>> > Date: Friday, February 05, 1999 3:11 PM
>> >
>> > I'm sorry that you still seem to be having trouble with Eloquence.
>> > Personally, I have used Eloquence with the build 31 patch on two
>> different
>> > PC's, and the two words in question did not cause JAWS to stop talking,
>> or
>> > give me any problems at all. Likewise, the chief programmer of JAWS,
has
>> > told us that he applied the fix to the build 31 patch, so this should
not
>> > be happening.
>> >
>> > Since your PC is not reacting in the same way, I asked for additional
>> > information about your system, for I wanted our development staff to
see
>> if
>> > there was something specific about your machine that causes different
>> > results. I'll be reporting your setup to our development staff.
>> > _____________________________________________________________
>> > We hope that this answer has helped you solve your problem. If your
>> > question was not fully answered, and you need more immediate help,
please
>> > call (727) 803-8600, and press 2, between the hours of 8:30AM and
5:00PM,
>> > Monday through Friday, Eastern U.S. time.
>> >
>> > Dennis G. Godin
>> > Henter-Joyce Technical Support Specialist
>> > From: [EMAIL PROTECTED] (Donna Kosbar)
>> > To: "Dennis Godin" <[EMAIL PROTECTED]>
>> > Subject: FW: Ticket No. 26281 FW: did hj tell me a ly?
>> > Date: Fri, 5 Feb 1999 10:28:13 -0500
>> > :
>> > :
>> > :
>> >
>> > :
>> > :
>> > :
>> > X-Mailer: Microsoft Outlook 8.5, Build 4.71.2173.0
>> > X-MimeOLE: Produced By Microsoft MimeOLE V4.72.3110.3
>> > Importance: Normal
>> >
>> >
>> >
>> > -----Original Message-----
>> > From: Stephen Lloyd [mailto:[EMAIL PROTECTED]]
>> > Sent: Friday, February 05, 1999 4:26 PM
>> > To: Henter-Joyce Inc.
>> > Cc: [EMAIL PROTECTED]
>> > Subject: Re: Ticket No. 26281 FW: did hj tell me a ly?
>> >
>> >
>> > on the 4th day of the 2nd month on the last year of this century, you
>> lyed
>> > >
>> > > The build 31 patch works to have Eloquence read the words
>> > > �aes-thetically�, and "prag-matically" without the dashes in the
middle
>> > of
>> > > them. Would you please send the words that are causing you this
>> problem.
>> > > Likewise, would you please send me some additional information on
your
>> > > system? What sound card are you using?
>> >
>> > A sound blaster pci64 legacy device
>> >
>> > > What type of PC do you have?
>> >
>> > a pentium ii, 333mhz with 64 mb ram and a 3dlabs permedia accellerator
>> > card, which have caused no problems so far
>> >
>> > > What operating system are you using, (Windows 95/ 98 orNT)?
>> >
>> > windows95 95c
>> >
>> > >Please include any other details you think might be helpful.
>> >
>> > Well, the words still cause the computer to crash with eloquence. The
>> > words of course are prag-matically and aes-thetically (yes I tried
making
>> > eloquence read them out and..... well. you know the rest.
>> > any way I got a letter from the test manager saying the problem is not
>> > fixed yet and that the fix hasn't been uploaded at all.
>> > and we know what that means dont we?
>> > I intensely dislike people who ly.
>> > if you were pinocchio your nose would be 1 mile long
>> >
>> >
>> >
>> > _____________________________________________________________
>> > Dennis G. Godin
>> > Henter-Joyce Technical Specialist
>> > Henter-Joyce, Inc.
>> > We Make Computers Talk
>> > Voice: (727) 803-8600
>> > Fax: (727) 803-8001
>> > Home Page: <http://www.hj.com/TechSupport/TechSupport.html>
>> > FTP Site: <ftp://ftp.hj.com>
>> > _____________________________________________________________
>> -
>> Visit the jfw ml web page: http://yoyo.cc.monash.edu.au/~nallan/jfw
>
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