dennis i agree that this idea with hardware is crazy.
still their is no reason that the thing could not work by chargeing monthly
payments with no interest to the end user, or a very low interest.
your experience with credit cards is obviously a bad policy, not a bad
idea, as you say when in doubt it goes to the credit card issuer.
that means the software company needs to assure the credit card company
that their is no doubt.
for that reason the seller makes sure the contract is in writeing.
its that simple.
with a john henry the company is more likely to win a dispute.
by the way a credit card holder does not automaticly win, i know from
disputeing charges that the end user needs a pretty good case.
lack of spelling it all out in print prior to the sell is a legitament
reason from the credit card company.
just like it requires from the card users point to win a claim requires a
paper trail.
if no paper trail is their on either side it will go to the card holder
by default.
if this was not true then it would be easy for companies just to charge
for thin air.
by the way upgrades are a pretty good reason a person will keep paying, in
addition if the software seller spells out that non timely payments are not
maid that the user loses the ability to apply the amount to the purchase.
translation, you are only leaseing until it is paid off, so rfailure to pay
means the end user is left with zilch.
one other thing, your reasoning about them calling in for tech support
holds no water.
here is why, even demo users can get tech support and at least these people
maid an effort to buy, where real crooks just pirate the software and call
in saying they have the demo.
bill cameron
p s in addition it should be allright for the software vendor to
just tell the person buying the software that only set up tech support will
be issued until it is paid in full.
of course that should also be inserted into the contract.
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