Hi,
There is a software company in Canada who makes a product called Braille
Stream, designed exclusively for call centers. They work exclusively with
JFW and have some pretty neat technology.
I do not have their number here (I'm at home) so call me in the office and
I'll provide you with a pointer. They're a real nice bunch of folks so I
think you'll enjoy talking with them.
Thanks,
cdh
Chris Hofstader
Development Manager
Henter-Joyce, Inc.
(727) 803-8000
[EMAIL PROTECTED]
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Nancy Feldman
Sent: Wednesday, October 13, 1999 7:27 PM
To: JFW Mailing List
Subject: Call Tracking Software
We are looking at developing several jobs in call centers, and a wide
variety of call tracking software is being employed. Before we reinvent the
wheel, does anyone know which of these packages work well with speech, which
do not, and whether scripts have been designed to fill the gaps?
Any advice and/or suggestions would be appreciated.
Nancy
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Visit the jfw ml web page: http://jfw.cjb.net
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Visit the jfw ml web page: http://jfw.cjb.net
