Hi Dale,
I have a P2 400Mhz system, with a SCSi card hard drive , Ruby 4.02 and a HP
6200sce scanner. It has all the Adobe software and when I installed the
first timeit installed a program called page maker that jaws didn't like.
Try running Dr. Jaws, I think this tells you that jaws won't run with page
maker, would you like Jaws to disable it? When you do, everything seems to
start working again. I'm also using the USB port for my scanner and it works
great.
Chris Ling
----- Original Message -----
From: Dale Leavens <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Saturday, October 23, 1999 12:10 PM
Subject: Help with JFW, RUBY and HP Scanner.
> Not clear if this is a JFW issue, if not slap my fingers or assist off
list
> please.
>
> I just received Open Book RUBY and what is now called an HP6390 scanner
with
> document feeder. I run JFW 3.2 on a P ii 350 Windows 98 and a SCSI disk
> controller with a port out the rear.
>
> I installed RUBY, all went well I think except for something about
> programmes to be called up from RUBY, it offered WordPad and MS-Word, I
> would prefer WordPerfect which was not offered but in the end I could not
> make it give me either, not a big deal, can probably get tech support for
> that in due course. Good news is that I seem to be able to move in and
out
> of RUBY without loosing JAWS, I have read about others trouble with that
> here.
>
> I then installed the HP Scanner software, man there are a lot of things
> there, takes a long time.
>
> According to the broad sheet I which cme with the scanner I might have
been
> asked for USB or SCSI but was not, thing is though at the end of the
install
> you get to re-start Windows and she wouldn't re-boot. Gave me a Fatal
error
> message on screen after windows loaded but before JAWS came up. Time
after
> time I closed the window and got the Blue Screen of Death.
>
> I booted in DOS, coppied the System.bak file over the system.ini file and
> windows and jaws came back up.
>
> I can go into RUBY, press the space bar to begin scan and the scanner
starts
> up but I get a message that scan failed. Nothing I do seems to activate
the
> document feeder however, and of course it doesn't read.
>
> I tried to get into the HP scanning software help files they are all ADOBE
> PDFs, can't read 'em. I was looking for some hints or what ever.
>
> Now, during the install of the HP Scanner software there was certainly a
lot
> of ADOBE installation going on, didn't seem there was much I could do
about
> that and since my kids may well use it some times I didn't much care. I
did
> have a similar boot problem though about a year ago when loading
PhotoShop,
> well actually when uninstalling it, fixed it in the same way by over
writing
> system.ini with system.bak, I am guessing that much at least is not a JFW
> issue but an ADOBE one.
>
> Now, questions:
>
> Is there something in the install which I missed? None of the screens
read
> aloud, had to be read with JAWS cursor, it is possible I missed something
> probably in the HP Scanner software installation.
>
> I have connected the Scanner with the USB connection for now and to the
> extent that RUBY does activate the scanner I am guessing it is alive but I
> had intended to use the SCSI intervace, only thing is the cable for that
> purpose does connect into the scanner but is way too narrow to fit into
the
> female port on the rear of the machine. This is clearly not a JFW issue
but
> what in heck is going on here? It is an adaptec SCSI interface purchased
in
> September 1998, a year ago.
>
> Same old problem, can't get any assistance at all over the week-end and I
> work during the week.
>
> Your indulgence is appreciated and so is any hint or suggestions.
>
> Dale Leavens, Cochrane Ontario
> [EMAIL PROTECTED]
> Home of the Polar Bear Express!
>
> -
> Visit the jfw ml web page: http://jfw.cjb.net
>
-
Visit the jfw ml web page: http://jfw.cjb.net
