Check to be sure that the pixdflt file in your windows\system folder is
disabled. If your find command reports the existence of the file, rename or
delete it.
----- Original Message -----
From: Dale Leavens <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Saturday, October 23, 1999 4:10 PM
Subject: Help with JFW, RUBY and HP Scanner.
> Not clear if this is a JFW issue, if not slap my fingers or assist off
list
> please.
>
> I just received Open Book RUBY and what is now called an HP6390 scanner
with
> document feeder. I run JFW 3.2 on a P ii 350 Windows 98 and a SCSI disk
> controller with a port out the rear.
>
> I installed RUBY, all went well I think except for something about
> programmes to be called up from RUBY, it offered WordPad and MS-Word, I
> would prefer WordPerfect which was not offered but in the end I could not
> make it give me either, not a big deal, can probably get tech support for
> that in due course. Good news is that I seem to be able to move in and
out
> of RUBY without loosing JAWS, I have read about others trouble with that
> here.
>
> I then installed the HP Scanner software, man there are a lot of things
> there, takes a long time.
>
> According to the broad sheet I which cme with the scanner I might have
been
> asked for USB or SCSI but was not, thing is though at the end of the
install
> you get to re-start Windows and she wouldn't re-boot. Gave me a Fatal
error
> message on screen after windows loaded but before JAWS came up. Time
after
> time I closed the window and got the Blue Screen of Death.
>
> I booted in DOS, coppied the System.bak file over the system.ini file and
> windows and jaws came back up.
>
> I can go into RUBY, press the space bar to begin scan and the scanner
starts
> up but I get a message that scan failed. Nothing I do seems to activate
the
> document feeder however, and of course it doesn't read.
>
> I tried to get into the HP scanning software help files they are all ADOBE
> PDFs, can't read 'em. I was looking for some hints or what ever.
>
> Now, during the install of the HP Scanner software there was certainly a
lot
> of ADOBE installation going on, didn't seem there was much I could do
about
> that and since my kids may well use it some times I didn't much care. I
did
> have a similar boot problem though about a year ago when loading
PhotoShop,
> well actually when uninstalling it, fixed it in the same way by over
writing
> system.ini with system.bak, I am guessing that much at least is not a JFW
> issue but an ADOBE one.
>
> Now, questions:
>
> Is there something in the install which I missed? None of the screens
read
> aloud, had to be read with JAWS cursor, it is possible I missed something
> probably in the HP Scanner software installation.
>
> I have connected the Scanner with the USB connection for now and to the
> extent that RUBY does activate the scanner I am guessing it is alive but I
> had intended to use the SCSI intervace, only thing is the cable for that
> purpose does connect into the scanner but is way too narrow to fit into
the
> female port on the rear of the machine. This is clearly not a JFW issue
but
> what in heck is going on here? It is an adaptec SCSI interface purchased
in
> September 1998, a year ago.
>
> Same old problem, can't get any assistance at all over the week-end and I
> work during the week.
>
> Your indulgence is appreciated and so is any hint or suggestions.
>
> Dale Leavens, Cochrane Ontario
> [EMAIL PROTECTED]
> Home of the Polar Bear Express!
>
> -
> Visit the jfw ml web page: http://jfw.cjb.net
-
Visit the jfw ml web page: http://jfw.cjb.net
