That sounds about right - hopefully we'll be able to direct them to a forum, eventually (which would be much easier to use, I'd expect, for someone who's using twitter).
--John On Sun, Sep 13, 2009 at 2:53 PM, Mike Alsup <mal...@gmail.com> wrote: > > Over the past few months I've been fielding an increasing number of > support requests via Twitter (for Cycle, BlockUI, and Form plugins). > In some ways it's a nice way to respond to simple questions but > obviously it's not well-suited for more in-depth questions and > responses. I generally direct people to this Google Group for > anything non-trivial but I'm wondering what others think about > leveraging Twitter for simple Q&A. Thoughts? > > Mike > > http://twitter.com/malsup >