Thank you for your response, and effort to make Ubuntu even better. InstallationDate: Installed on 2019-10-16 (4 days ago) InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64
You installed 18.04.3 yes, and it is supported till April 2023. The ubuntu-release-upgrader package upgrades your 18.04 to 18.10[/19.04] or 20.04 LTS (when released in the future), which I saw no evidence of being run/attempted. I marked the issue against package `ubuntu-release-upgrader` invalid, and switched (package) to a 'linux' (kernel) issue. As you filed against `ubuntu-release-upgrader` initially, information was only gathered on your attempts to release-upgrade, and not your linux kernel, which is why the request (from bot & me) to run `apport-collect 1848980` (no quotes and only once please) to gather information about your hardware related to kernel more useful for your actual problem. Thank you for taking the time to help us improve Ubuntu. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1848980 Title: system hangs on suspend Status in linux package in Ubuntu: Incomplete Status in ubuntu-release-upgrader package in Ubuntu: Invalid Bug description: hardware description: ZenBook UX433FN_UX433FN model name : Intel(R) Core(TM) i5-8265U CPU @ 1.60GHz Description: Ubuntu 18.04.3 LTS kernel: 5.0.0-31-generic *-display description: VGA compatible controller product: Intel Corporation vendor: Intel Corporation physical id: 2 bus info: pci@0000:00:02.0 version: 02 width: 64 bits clock: 33MHz capabilities: pciexpress msi pm vga_controller bus_master cap_list rom configuration: driver=i915 latency=0 resources: irq:145 memory:b2000000-b2ffffff memory:90000000-9fffffff ioport:5000(size=64) memory:c0000-dffff *-display description: 3D controller product: GP108M [GeForce MX150] vendor: NVIDIA Corporation physical id: 0 bus info: pci@0000:02:00.0 version: a1 width: 64 bits clock: 33MHz capabilities: pm msi pciexpress bus_master cap_list rom configuration: driver=nvidia latency=0 resources: irq:147 memory:b3000000-b3ffffff memory:a0000000-afffffff memory:b0000000-b1ffffff ioport:4000(size=128) memory:b4000000-b407ffff While manually or by closing the lid the system apparently completes the suspend process. cat /sys/power/mem_sleep [s2idle] deep and the power button start flashing. when I tried to wake it up it never starts over again. It just shows a prompt at the upper left, after about 3 minutes shows the graphical interface asking for login password and after login in nothing works. I have to manually reset by pushing the power button. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: ubuntu-release-upgrader-core 1:18.04.34 ProcVersionSignature: Ubuntu 5.0.0-31.33~18.04.1-generic 5.0.21 Uname: Linux 5.0.0-31-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.9-0ubuntu7.7 Architecture: amd64 CrashDB: ubuntu CurrentDesktop: ubuntu:GNOME Date: Sun Oct 20 23:52:04 2019 InstallationDate: Installed on 2019-10-16 (4 days ago) InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805) PackageArchitecture: all SourcePackage: ubuntu-release-upgrader Symptom: release-upgrade UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1848980/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
