Oh Yes Chris, you're right!. Happens that there was no other option to choose that seemed to be more accurate than ubuntu-release-upgrader at the time of filing the bug, I am sorry.
I have already run *apport-collect 1848980* and let the system collect the requested data. If is there anything else I should do to help, please let me know. Thank you for Ubuntu! Thank you for your help! KR, Juan de Hoz On 21/10/19 07:56, Chris Guiver wrote: > Thank you for your response, and effort to make Ubuntu even better. > > InstallationDate: Installed on 2019-10-16 (4 days ago) > InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 > > You installed 18.04.3 yes, and it is supported till April 2023. > > The ubuntu-release-upgrader package upgrades your 18.04 to 18.10[/19.04] > or 20.04 LTS (when released in the future), which I saw no evidence of > being run/attempted. > > I marked the issue against package `ubuntu-release-upgrader` invalid, > and switched (package) to a 'linux' (kernel) issue. > > As you filed against `ubuntu-release-upgrader` initially, information was > only gathered on your attempts to release-upgrade, and not your linux kernel, > which is why the request (from bot & me) to run > `apport-collect 1848980` > (no quotes and only once please) to gather information about your hardware > related to kernel more useful for your actual problem. > > Thank you for taking the time to help us improve Ubuntu. > -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1848980 Title: system hangs on suspend Status in linux package in Ubuntu: Incomplete Status in ubuntu-release-upgrader package in Ubuntu: Invalid Bug description: hardware description: ZenBook UX433FN_UX433FN model name : Intel(R) Core(TM) i5-8265U CPU @ 1.60GHz Description: Ubuntu 18.04.3 LTS kernel: 5.0.0-31-generic *-display description: VGA compatible controller product: Intel Corporation vendor: Intel Corporation physical id: 2 bus info: pci@0000:00:02.0 version: 02 width: 64 bits clock: 33MHz capabilities: pciexpress msi pm vga_controller bus_master cap_list rom configuration: driver=i915 latency=0 resources: irq:145 memory:b2000000-b2ffffff memory:90000000-9fffffff ioport:5000(size=64) memory:c0000-dffff *-display description: 3D controller product: GP108M [GeForce MX150] vendor: NVIDIA Corporation physical id: 0 bus info: pci@0000:02:00.0 version: a1 width: 64 bits clock: 33MHz capabilities: pm msi pciexpress bus_master cap_list rom configuration: driver=nvidia latency=0 resources: irq:147 memory:b3000000-b3ffffff memory:a0000000-afffffff memory:b0000000-b1ffffff ioport:4000(size=128) memory:b4000000-b407ffff While manually or by closing the lid the system apparently completes the suspend process. cat /sys/power/mem_sleep [s2idle] deep and the power button start flashing. when I tried to wake it up it never starts over again. It just shows a prompt at the upper left, after about 3 minutes shows the graphical interface asking for login password and after login in nothing works. I have to manually reset by pushing the power button. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: ubuntu-release-upgrader-core 1:18.04.34 ProcVersionSignature: Ubuntu 5.0.0-31.33~18.04.1-generic 5.0.21 Uname: Linux 5.0.0-31-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.9-0ubuntu7.7 Architecture: amd64 CrashDB: ubuntu CurrentDesktop: ubuntu:GNOME Date: Sun Oct 20 23:52:04 2019 InstallationDate: Installed on 2019-10-16 (4 days ago) InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805) PackageArchitecture: all SourcePackage: ubuntu-release-upgrader Symptom: release-upgrade UpgradeStatus: No upgrade log present (probably fresh install) --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.7 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: juan 5463 F.... pulseaudio /dev/snd/pcmC0D0p: juan 5463 F...m pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2019-10-16 (5 days ago) InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 002: ID 13d3:56cb IMC Networks Bus 001 Device 003: ID 8087:0aaa Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: ASUSTeK COMPUTER INC. ZenBook UX433FN_UX433FN NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.0.0-31-generic root=UUID=df80048f-8c7f-4c9f-954d-47aa10371903 ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 5.0.0-31.33~18.04.1-generic 5.0.21 RelatedPackageVersions: linux-restricted-modules-5.0.0-31-generic N/A linux-backports-modules-5.0.0-31-generic N/A linux-firmware 1.173.9 Tags: bionic Uname: Linux 5.0.0-31-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 05/22/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX433FN.307 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX433FN dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX433FN.307:bd05/22/2019:svnASUSTeKCOMPUTERINC.:pnZenBookUX433FN_UX433FN:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX433FN:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook dmi.product.name: ZenBook UX433FN_UX433FN dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. 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