hello all
I have a big problem in the staff client. The Koha version is 3.14.5
installed on april the 15th.
Unfortunately I cannot access to the server because it is in Eritrea (they
have an extremely slow connection to internet) and I'm in Italy now. So I
should suggest something to the people who are in charge of the koha server
nowdays.
We installed Koha 3.14 and it was working perfectly. We catalogued about 50
books/eBooks and I left it perfectly working. Yesterday the staff peole
mailed me telling that they are not able to do anything anymore in the
staff client. I'll try to explain better:
The opac is pefectly working, but when they try to access to the Staff
Cleint (on port 8080) they aalway see an almost complete white page ! They
see (and they sent me a screenshot) just the Koha logo on the left top. No
other menu voices are available !!
This happens whichever are the us/pwd they use. Also if they use the
embedded us/pw (the credentials that you can find in /etc7koha.conf) they
get just the "white page".
They swear that they didn't do anything on that server, but all this make
me think that it is a server problem and not a koha configuration problem.
Do you have any idea about this strange thing ?
Can you suggest me something to check ?
Thanks a lot in advance !!
Claudio K.
___________________________________________________
Ing. Claudio Kutufa'
e-mail ufficio: claud...@nexusfi.it
e-mail personale: claudio.kut...@gmail.com
Via Vamba Luigi Bertelli, 16
50135 Firenze - Italy
Cell.: +39 335 5859567
Tel.abitazione: +39 055 400743
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