Hie,

Ask them te clean the Firefox cookies and cache.
It may help.

Best regards,

Le 30/04/2014 18:08, Claudio Kutufà a écrit :
Hi again

I got a screenshot from the guys/girls of the staff

Actually over the koha logo it is possible to see the small menu words
"Circulation" "Patrons" Search" "Cart" and "more" but, as they say:

1st) the other part of the page is completely white, there are not the
usual bottons
2nd) when clicking, all the menus - except the "search" - don't bring
any result

thanks a lot again
claudio

At 17.04 30/04/2014 +0200, Claudio Kutufà wrote:
hello all

I have a big problem in the staff client. The Koha version is 3.14.5
installed on april the 15th.

Unfortunately I cannot access to the server because it is in Eritrea
(they have an extremely slow connection to internet) and I'm in Italy
now. So I should suggest something to the people who are in charge of
the koha server nowdays.

We installed Koha 3.14 and it was working perfectly. We catalogued
about 50 books/eBooks and I left it perfectly working. Yesterday the
staff peole mailed me telling that they are not able to do anything
anymore in the staff client. I'll try to explain better:

The opac is pefectly working, but when they try to access to the Staff
Cleint (on port 8080) they aalway see an almost complete white page !
They see (and they sent me a screenshot) just the Koha logo on the
left top. No other menu voices are available !!
This happens whichever are the us/pwd they use. Also if they use the
embedded us/pw (the credentials that you can find in /etc7koha.conf)
they get just the "white page".
They swear that they didn't do anything on that server, but all this
make me think that it is a server problem and not a koha configuration
problem.

Do you have any idea about this strange thing ?
Can you suggest me something to check ?

Thanks a lot in advance !!
Claudio K.


___________________________________________________

Ing. Claudio Kutufa'
e-mail ufficio:          claud...@nexusfi.it
e-mail personale:    claudio.kut...@gmail.com

Via Vamba Luigi Bertelli, 16
50135 Firenze - Italy

Cell.:                +39 335 5859567
Tel.abitazione:   +39 055 400743
___________________________________________________



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rilascio: 30/04/2014


___________________________________________________

Ing. Claudio Kutufa'
e-mail ufficio:          claud...@nexusfi.it
e-mail personale:    claudio.kut...@gmail.com

Via Vamba Luigi Bertelli, 16
50135 Firenze - Italy

Cell.:                +39 335 5859567
Tel.abitazione:   +39 055 400743
___________________________________________________



_______________________________________________
Koha mailing list  http://koha-community.org
Koha@lists.katipo.co.nz
http://lists.katipo.co.nz/mailman/listinfo/koha

--
Fridolin SOMERS
Biblibre - Pôles support et système
fridolin.som...@biblibre.com
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