Hi again

I got a screenshot from the guys/girls of the staff

Actually over the koha logo it is possible to see the small menu words "Circulation" "Patrons" Search" "Cart" and "more" but, as they say:

1st) the other part of the page is completely white, there are not the usual bottons 2nd) when clicking, all the menus - except the "search" - don't bring any result

thanks a lot again
claudio

At 17.04 30/04/2014 +0200, Claudio Kutufà wrote:
hello all

I have a big problem in the staff client. The Koha version is 3.14.5 installed on april the 15th.

Unfortunately I cannot access to the server because it is in Eritrea (they have an extremely slow connection to internet) and I'm in Italy now. So I should suggest something to the people who are in charge of the koha server nowdays.

We installed Koha 3.14 and it was working perfectly. We catalogued about 50 books/eBooks and I left it perfectly working. Yesterday the staff peole mailed me telling that they are not able to do anything anymore in the staff client. I'll try to explain better:

The opac is pefectly working, but when they try to access to the Staff Cleint (on port 8080) they aalway see an almost complete white page ! They see (and they sent me a screenshot) just the Koha logo on the left top. No other menu voices are available !! This happens whichever are the us/pwd they use. Also if they use the embedded us/pw (the credentials that you can find in /etc7koha.conf) they get just the "white page". They swear that they didn't do anything on that server, but all this make me think that it is a server problem and not a koha configuration problem.

Do you have any idea about this strange thing ?
Can you suggest me something to check ?

Thanks a lot in advance !!
Claudio K.


___________________________________________________

Ing. Claudio Kutufa'
e-mail ufficio:          claud...@nexusfi.it
e-mail personale:    claudio.kut...@gmail.com

Via Vamba Luigi Bertelli, 16
50135 Firenze - Italy

Cell.:                +39 335 5859567
Tel.abitazione:   +39 055 400743
___________________________________________________



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___________________________________________________

Ing. Claudio Kutufa'
e-mail ufficio:          claud...@nexusfi.it
e-mail personale:    claudio.kut...@gmail.com

Via Vamba Luigi Bertelli, 16
50135 Firenze - Italy

Cell.:                +39 335 5859567
Tel.abitazione:   +39 055 400743
___________________________________________________



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