Oops...looks like I didn't read the description of your problem well enough.
The first response and troubleshooting steps that I wrote to your problem, would work if you were getting the "PRE-TRIPPING" on the incoming calls. In your case of getting "PRE-TRIPPING" on intercom calls to separate extensions...my theory of a slight short on a data pair might still apply here's what I might try next time it happens - disconnect all stations at the ksu except extension 101. (**ext 101 should be the only station plugged in at the ksu and make sure to disable "PARALLEL CONNECTION"at the phone for ext 101 and also remove the slt phone if one is connected to ext 101 during this test) - from 101 dial the ext number of the phone with the problem - if the problem occurs then yes, you most likely have a faulty 624 cabinet or expansion card. - if the "PRE-TRIPPING" does not happen, your problem is most likely being caused by something outside of the system, so you can then start plugging back in, one at a time, starting with the extension that you are calling for this test - then continue with the extensions that have SLT's, followed by the exts with a 7000 phone only - to see if one of them causes the SLT to "PRE-TRIP". if you do find that one station run is causing your problem to occur, then my first email response might help you with your problem. if you find that the problem is in the 624 cabinet - try initializing the system instead of using program 999 to dump the data (a "HARD" initialization of the system is better than dumping the data using program 999) - to init the system, shut off the power and move the clear switch to the clear position - turn on the power - in about 5-10 seconds, when the power LED begins to blink, with power still on, move the clear switch back to the hold position. thats it! - your phones should come up within 30-45 seconds after moving the switch back to the hold position. **it is not necessary to hit the reset switch during the initialization process** (the clear switch in the 624 is located on the main circuit board about 3-4 inches below the Power LED) Hope I got it rite this time!! good luck - JOEL WEISER -----Original Message----- From: [EMAIL PROTECTED] <[EMAIL PROTECTED]> To: [EMAIL PROTECTED] <[EMAIL PROTECTED]> Date: Monday, October 22, 2001 10:08 AM Subject: KX-T: 624 weirdness >Hi all > >Anyone run into this before ? Installed a 624 a few months ago. >Combination of PT and SLT phones. TVS50 also. System was fine for 2 months >then customer called and said that all the phones went blank for a minute and >then when they came back on, any extension with an SLT phone did not function >properly. The SLT phone extensions could make calls, but if anyone dialed >their extension, it would ring for a fraction of a second and they could not >connect to whoever called. > >I did a complete system dump ( 999 ) and then reprogrammed and all was fine. >Another 6 weeks has passed and the exact thing has happened again. > >The system reset ( 999 ) fixed it again but I am wondering if there is a >simpler fix than resetting everything or maybe I just have a bad unit. > >Again - the problem only affects SLT's. System phones work fine. > >Any thoughts would be apperciated. > >Phil > > > ********************************************************* > * To unsubscribe, e-mail [EMAIL PROTECTED] * > * The KXT-Digest Home Page: http://kxthelp.com/ * > ********************************************************* > ********************************************************* * To unsubscribe, e-mail [EMAIL PROTECTED] * * The KXT-Digest Home Page: http://kxthelp.com/ * *********************************************************
