On Tue, Jan 27, 2015 at 1:41 PM, Louis Suárez-Potts <lui...@gmail.com> wrote:
>
>> On 27 Jan 2015, at 12:03, Rob Weir <r...@robweir.com> wrote:
>>
>> On Tue, Jan 27, 2015 at 7:47 AM, Aivaras Stepukonis
>> <astepuko...@gmail.com> wrote:
>>> Sorry for the wrong link. Here's the right one:
>>> "http://www.openoffice.org/xx/participate/contact.html";.
>>>
>>
>> A problem here is what happens with outdated information.   We're
>> fortunate to have long-term contributors like you, taking ownership of
>> a translation.  But in many cases someone helps with only a single
>> release and then they move on.  Someone else helps with the next
>> release.  And so on.  So this contact information becomes out of date.
>>
>> This frustrates new volunteers more than it helps them, since their
>> emails can go unanswered and no one else in the project even knows
>> these new volunteers exist.   This is why we encourage translation
>> volunteers to use this mailing list, l...@openoffice.org, as their
>> first point of contact.   This is where the translation community
>> lives.  We should all be subscribed to this list.   Of course, there
>> is nothing wrong with responding to a new volunteer's note and
>> following up via private email, or directing them to an NL mailing
>> list.  That is fine.
>>
>> -Rob
>
> Right—This is why I suggested periodic reviews and also the consideration of 
> what to do if the maintainer’s interest wanes or she goes away—both of which 
> will lead to outdated and off-putting information. A periodic review can 
> mitigate those problems.
>

Vacations, even time zone differences, lead to the same issue.  Having
a mailing list as the first contact point is more responsive than a
personal email address.

I don't mind a NL credits page.  That is fine.   But I don't like the
idea of steering volunteers away from community mailing lists.

Note:  We don't put personal contact anywhere else, not for marketing,
press, development, etc.   With AOO we have consistently pointed
people to community destinations, websites, fora, mailing lists, etc.

Regards,

-Rob

> More generally, I’m in favour of tactics that may be temporary, ad hoc, 
> local—but effective, at least for that moment and provided that the aftermath 
> is less a ruin than a milestone.
>
>
> -louis
>>
>>
>>> Regards,
>>> Aivaras
>>>
>>> 2015.01.27 14:44, Aivaras Stepukonis rašė:
>>>
>>>> The HTML template of the new contact page for the native subsites is
>>>> complete. You may check it out at "http://www.openoffice.org/xx/support/";.
>>>>
>>>> The link "Contact" has been added to the top navigation bar.
>>>>
>>>> Native volunteers, you are welcome to copy the template to your
>>>> ".../LocaleCode/participate/" and localize it there.
>>>>
>>>> 2015.01.27 00:54, Andrea Pescetti rašė:
>>>>>
>>>>> We have contact_us.html for that. We won't add this one. Actually, you
>>>>> may send people to contact_us.html for unrelated reports.
>>>>
>>>>
>>>> I compared "contact_us.html" with ".../xxx/support/index.html" and the two
>>>> seem to overlap. Since ".../xxx/support/index.html" is localizable I gave 
>>>> it
>>>> priority. But we can easily change it if need be.
>>>>
>>>> 2015.01.26 20:47, Marcus rašė:
>>>>>
>>>>> please remember to present your idea also on the dev@ mailing list.
>>>>
>>>> 2015.01.27 00:54, Andrea Pescetti rašė:
>>>>>
>>>>> Marcus is right in saying that some of this should be discussed on the
>>>>> dev list...
>>>>
>>>>
>>>> This is perfectly understandable, it's just that joining that mailing list
>>>> would be a little too much for me at the moment. If some of you who partake
>>>> of that mailing list could circulate the ideas discussed here that would be
>>>> great.
>>>>
>>>> Regards,
>>>> Aivaras
>>>
>>>
>>>
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