"I don't take or process phone orders.  The only time I'll end up on the 
phone with a customer is if he or she is a friend, or has a difficult 
question that someone else on the staff can't answer, or I end up on the 
phone with those customers that are rude, crude, abusive, curse, or have no 
manners."

I will address this comment as it seems directed at my criticism of 
Legacy not selling hubs to me. Andy, you did not answer the sales call nor 
did I ask to speak to you. Some lady took the call to the sales line 
and was pleasant. I was just asking to buy a few parts that were 
still listed on the web site but were told were no longer available. My 
call was passed along to you Andy, and you asked me if I was a second-hand 
mill buyer. When I answered yes, you then told me you would not sell me 
parts. Maybe you had a bad day, maybe you thought I was trying to buy 
something to copy and then sell, I don't know. After reading your response 
to the group, I kinda think that must have been what you thought. This 
conversation was probably 5-6 years ago, and you, have taken many more 
calls since then so not remembering this conversation would not surprise 
me. I was not rude nor did I cuss anyone as that is not my nature. Actually 
I was more stunned by your answer than anything. 

The only reason I brought up this issue in the first place was one 
commenter said he was needing/looking for hubs and the pilaster dogs. I was 
letting him know of my experience and to not count on being able to buy 
them from Legacy. If you have changed your mind on selling parts that you 
still make, great.

Sorry to bring this up, Tim and Curt. I did not wish to take away from the 
help this comment board supplies. There are loads of interesting and 
informative conversations here and hope it continues. There are several 
here that impress me with their creativity and ability. 
db


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