Legacy now works a different type of show, the shows they now go to are focused more to the professionals, the cabinets shops etc.I know one was in Vegas, and I think California. In addition to these they do some remote locations, I think they use customers shops or schools. I would call them and ask how you can see one in action and they can offer you some locations.
---- Michael Kratky <krat...@roadrunner.com> wrote: > Charles, > > Don’t know about the “product” being started in 1970 as I bought my model > 1200 at a show in Long Island, NY in 2004 anyway I’m very much interested in > the Maverick CNC and have previously posted to the group if anyone had one > and what they thought about it and Legacy’s associated support but until now > never got a single response. > > Also, Legacy use to make the rounds at east coast woodworking shows so I > could be 1st hand informed about them but they pulled the plug on those shows > as well. > > > > Thank you for the vote of confidence on the Maverick and Legacy’s support. > > Michael K in NY > > > > From: legacy-ornamental-mills@googlegroups.com > [mailto:legacy-ornamental-mills@googlegroups.com] On Behalf Of Charles Peel > Sent: Friday, November 17, 2017 11:31 AM > To: legacy-ornamental-mills@googlegroups.com > Subject: Re: A response from Andy Anderson Of Legacy Regarding Support. > > > > I am in the group and own two ornamental mills and one legacy maverick CNC. I > have never had problems with service. Legacy staff in the past worked with me > to provide what I needed and I bought other items used. I bought the Maverick > because I like the company, I like the 5 axis capability. I have been driving > GMC trucks for going on 50 years. I have enjoyed the advancements made and > continue to buy their product. It would be a little stupid to request they > manufacture the same product I started with in 1970. If you like 5 axis > capability you need to check into there new product line. > > Sent from my iPhone > > > On Nov 15, 2017, at 9:28 AM, Richard Ellis <rchrd.ell...@gmail.com> wrote: > > I suppose there are inventors and salesmen, They probably do not go together > . And secondly Manufactures often make more money out of spares, The LOM 's I > have don't require many, and if they do I can make them or get someone local > to make them. > > On Wednesday, November 15, 2017 at 4:47:53 AM UTC, Tim wrote: > > > > I had a conversation with Andy Anderson of Legacy and he has asked me to > forward this email to the group. > > -------- Forwarded Message -------- > > > > > > > > > > > > > > > Dear Tim, > > > > I can see the confusion caused by our statement but if you understand that > support, to us, means coaching and producing new training materials for a > product and of course manufacturing means we still build new OM's then it > becomes quite clear. I can see that a longer, wordier explanation could have > been used to tell the story but I'm sure that those determined to complain > would have found something in the longer explanation to complain about too. > With a little effort say, a phone call to me, and the whole story could have > been told on the thread but telling the truth, getting the whole story onto > the forum, is not what some of those making comments on the thread intended. > > > > > Some of the claims and statements made in the thread are incorrect and some > just not true and if any of these folks had an ounce of courage they would > have spoken to me instead of wasting their time and yours in an online > conversation with others that definitely don't have the answers either. I > have an 800 number, I'm at extension 11. The call is free. I'm not hiding. > 800 279 4570 > > > > If they had have called me they would find out we still sell, build, and use > index hubs in our CNC systems, pilaster dogs as well. We still build and > stock many of the gears and gear sets, spit nuts and other items that go > missing or wear out over time. We sell them to people that buy second hand > OMs at yard and estate sales quite often. Of course if these new owners were > to join the misinformed on this google group and believed the nonsense that > they read they may not been able to buy these items because they believed the > myth that we don't provide any customer service for our OM's and they would > not have called and receive the parts they needed. You can see why I don't > encourage people to join the group. Of course, it is true, that we no longer > stock many of the parts required to build an OM from scratch. If you back > your car over your OM in the garage I'm afraid I won't be able to help you. > > > > Until I read through this latest thread I might have been willing to allow > someone to use my designs and drawings to build replacement parts for OM > owners but I can't see the point of working with people as misinformed, > ignorant, arrogant, and unwilling to investigate to find the truth as those > that were commenting on the thread today. If the google group forum isn't a > place to find the facts then what exactly is it's purpose? As I pointed out > in our conversation this morning, many of the comments were made by people > who don't really want solutions, they don't want the truth, they want to do > damage. > > > > The irony is that after inflicting as much damage as they can with their > ignorant comments they complain that I don't spend enough time and money > supporting them and they complain that I'm not reasonable. After they put in > jeopardy the jobs and the future of the 20 families that work at Legacy I am > supposed to give them whatever they want. > > > > A reasonable request to use my designs and drawings, made directly to me not > to others in the group, would have been carefully considered but how many > potential customers are going to read through this latest pile of > misinformation and pure crap and buy another brand CNC machine because they > were frightened off by these comments? I can't say, but it will happen. > Those making the ignorant and uninformed comments in this thread don't seem > to be able to connect the dots. Damage Legacy and you damage all OM owners. > > > > Why should I work with individuals that can't make such a simple and logical > deduction? Why do you allow them to comment on the forum? This type of > blind ignorance tells to me that there is no future in working with these > people at all, however, it seems that there are only 4 or 5 without the > intelligence to connect the dots. These same 4 or 5 are consistently trying > to do as much damage as possible without regard for the other OM owners. As > long as they continue to use this google group as a public platform I can't > and I won't work with or support the rest of the group. I suggest that, for > the sake of the group and all OM owners, it's time to clean house. > > > > Andy Anderson, Legacy Woodworking Machinery > > > > > > -- > You received this message because you are subscribed to the Google Groups > "Legacy Ornamental Mills" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to legacy-ornamental-mills+unsubscr...@googlegroups.com. > To post to this group, send email to legacy-ornamental-mills@googlegroups.com. > Visit this group at https://groups.google.com/group/legacy-ornamental-mills. > For more options, visit https://groups.google.com/d/optout. > > -- > You received this message because you are subscribed to the Google Groups > "Legacy Ornamental Mills" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to legacy-ornamental-mills+unsubscr...@googlegroups.com. > To post to this group, send email to legacy-ornamental-mills@googlegroups.com. > Visit this group at https://groups.google.com/group/legacy-ornamental-mills. > For more options, visit https://groups.google.com/d/optout. > > -- > You received this message because you are subscribed to the Google Groups > "Legacy Ornamental Mills" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to legacy-ornamental-mills+unsubscr...@googlegroups.com. > To post to this group, send email to legacy-ornamental-mills@googlegroups.com. > Visit this group at https://groups.google.com/group/legacy-ornamental-mills. > For more options, visit https://groups.google.com/d/optout. -- You received this message because you are subscribed to the Google Groups "Legacy Ornamental Mills" group. 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