Hi all Yes, I had a problem with the download, but put it down to being busy with lots trying to get the update. Legacy then would not run, so uninstalled it, done full download of latest version. Installed no probs.
Download was fast. Ady -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Sherry/Support Sent: 08 December 2006 17:18 To: LegacyUserGroup@LegacyFamilyTree.com Subject: RE: [LegacyUG] Download problems Graham, I'm sorry to report we're apparently having problems with our server. Ken has been notified of the problem and is working with the hosting company to get it resolved. If you started the download and aborted it, you'll need to go to our website at http://www.LegacyFamilyTree.com/DownloadUpdate.asp to update. I would suggest using the "Download Full Setup" option. What a terrible time for this to happen to us! Thanks for using Legacy. Sherry Customer Support Millennia Corporation [EMAIL PROTECTED] http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of glove Sent: Friday, December 08, 2006 8:49 AM To: LegacyUserGroup Subject: [LegacyUG] Download problems There is a first time for everything and I've just experience mine with the latest update (118). In the middle of the update it seems there was a problem downloading the legacy.exe file. No number of retries could correct this although my broadband internet connection is otherwise working properly. OK, things happen and I decided to wait till later. In the meantime I have no Legacy program at all because the partial update overwrites some of the files and now I have version incompatibility. This is an obvious nuisance since now I can neither update nor carry on using the program. Is anyone else experiencing problems and is there a view on the update process that if interrupted leaves you without the program. This is not my experience of other reputable software. Graham *** Give the gift of Legacy for the holidays! Order online at http://legacyfamilytree.com/Redirect/Store-Legacy.asp or call 1-800-753-3453. *** Legacy User Group guidelines can be found at: http://www.LegacyFamilyTree.com/Etiquette.asp To find past messages, please go to our searchable archives at: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ For online technical support, please visit http://www.LegacyFamilyTree.com/Help.asp To unsubscribe please visit: http://www.LegacyFamilyTree.com/LegacyLists.asp *** Give the gift of Legacy for the holidays! Order online at http://legacyfamilytree.com/Redirect/Store-Legacy.asp or call 1-800-753-3453. *** Legacy User Group guidelines can be found at: http://www.LegacyFamilyTree.com/Etiquette.asp To find past messages, please go to our searchable archives at: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ For online technical support, please visit http://www.LegacyFamilyTree.com/Help.asp To unsubscribe please visit: http://www.LegacyFamilyTree.com/LegacyLists.asp *** Give the gift of Legacy for the holidays! Order online at http://legacyfamilytree.com/Redirect/Store-Legacy.asp or call 1-800-753-3453. *** Legacy User Group guidelines can be found at: http://www.LegacyFamilyTree.com/Etiquette.asp To find past messages, please go to our searchable archives at: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ For online technical support, please visit http://www.LegacyFamilyTree.com/Help.asp To unsubscribe please visit: http://www.LegacyFamilyTree.com/LegacyLists.asp
