Hi Bob,

Did you try rebooting your computer? And if that didn't work, did you shut it down and leave it off for five minutes or so before starting it up again?

Sometimes things get a little confused, and this helps to reset the memory and stuff.

If you're still having difficulties, please let us know what operating system you're using, what version of Legacy you're using (just 5, 6 or whatever if you can't tell us the exact release to three decimals) and what exactly happens when you try to start the program, so we can continue to try assisting you.

Kind Regards,
Wendy Howard

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Kaiwaka, Northland, New Zealand
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----- Original Message -----
*From:* "Bob Bartlett" <[EMAIL PROTECTED]>
*To:* LegacyUserGroup@legacyfamilytree.com
*Sent:* 03/07/2008 1:40:10 PM +1300
*Subject:* [LegacyUG] Legacy Charting Pre-Release Edition Now Available For Free Download


I am unable to open a Legacy or any other file. it seems to think the file is open which it isn't Any suggestions?



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