Thanks for the comments on this problem from Ron, Cathy, and JLB.
JLB wrote:
I don't think making a backup of your Legacy files for restore needs
to be scary.
Actually, the scary part, that there is misleading documentation about
multimedia restore in the help files. Apparently, from the discussion,
the help files give detailed instructions for how to do a multimedia
restore, but, this is a feature that was never implemented in Legacy 7
or in Legacy 6.
So it seems to be that the help files should be rewritten to remove
misleading information and provide useful information. This would be
especially important, since there are a lot of new users purchasing
Legacy 7 who will expect the help files to give them accurate information.
Of course, I realize there is a lot of other stuff in the manual about
sourcing, etc that is not correct because of the features not yet been
implemented, which is a much bigger problem.
Pauline
JLB wrote:
I don't think making a backup of your Legacy files for restore needs
to be scary. I don't use the default options so I have no idea if
they even work. I use Syncback to keep up-to-date backups of the
entire directory on 2 external hard-drives and a flash-drive, as well
as out of my house at Mozy. If I ever need it, I just copy everything
back to the Legacy 7 folder on my C-drive. Works like a charm,
especially un-scared since my main computer OS died yesterday.
JL
Pauline B. Cramer wrote:
The message describing a problem with V7 Deluxe not restoring
multimedia backup was posted by KathyB over 48 hours ago, but I have
not yet seen anyone address the problem. This is scary. Is this a
known bug? Has anyone looked at her message and investigated the
problem?
I have had the capability to download v7 for five days, but I am
waiting to see a resolution to this problem.
Pauline
KathyB wrote:
Have Version 7 and thought I'd try out the backup and restore
function of the program since I have a new laptop that I want to put
the program and files on.
I was able to successfully back-up the family file and the
multimedia files on my main computer, put them on a flash drive,
then downloaded and installed Legacy V7 Deluxe. I then did the
restore function - BUT it only restored the family file itself, and
not the multimedia files.
The "help" file says :
1. Choose Restore Family File... from the File menu. The Select a
Family File or Multimedia Backup to Restore dialog appears.
From the Restore Location dialog box, specify the drive and
directory where
you want the restored Family File or Multimedia files placed.
So, I did that, but it only restored the family file. If I try it
again, and this time select the multimedia file to restore, it tells
me there is no family file in that file to restore.
What am I doing wrong?
Kathy
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