Ron, The only backup error we know of that's caused by problems with a DLL file is error 530, "The license key required to use the control was not found or is invalid."
Somehow the XceedZip.dll file has been removed or corrupted. That is easily solved by reinstalling Legacy. Reinstalling hasn't helped with Error 91. Thanks for using Legacy. Sherry Customer Support Millennia Corporation supp...@legacyfamilytree.com http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks. -----Original Message----- From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On Behalf Of ronald ferguson Sent: Friday, March 13, 2009 3:23 AM To: legacyusergroup@legacyfamilytree.com Subject: RE: [LegacyUG] Exporting to a new Family File Sherry, There is a possible way why some users experience this problem and not others, whether it could apply in this case I don't know. However, is it possible that another program has wrongly changed a shared/common dll eg. those in the Windows folders? Ron Ferguson ---------------------------------------- > From: she...@legacyfamilytree.com > To: LegacyUserGroup@legacyfamilytree.com > Subject: RE: [LegacyUG] Exporting to a new Family File > Date: Thu, 12 Mar 2009 10:11:02 -0700 > > The temporary backup isn't a zip file. The backup through File> Backup > Family File is a zip file. > > And you all don't realize how we'd *love* to figure out what's going on! We > can't find a pattern of what users are doing, which version of Windows they > have or anything that can give us a clue. It works fine for us. > > Thanks for using Legacy. > > Sherry > Customer Support > Millennia Corporation > supp...@legacyfamilytree.com > http://www.LegacyFamilyTree.com > > We are changing the world of genealogy! > > When replying to this message, please include all previous correspondence. > Thanks. Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
