Christopher, Are you familiar with the Registry? Is your install log missing from the Legacy folder? In your email you do not say, only imply :-). It is not difficult to delete Legacy from the Registry but I only advise on how to do it with people I am sure have sufficient knowledge and, of course, it is entirely at their own risk and I accept no responsibility for any outcome. What version are you running and do you have Legacy Charting installed?
Ron Ferguson _____________________________________________________________________ *New Tutorial* Create Standards Compliant CSS Pedigree web pages http://www.fergys.co.uk/ View the Grimshaw Family Tree at: http://www.fergys.co.uk/Grimshaw/ For The Fergusons of N.W. England See: http://myweb.tiscali.co.uk/fergys/ _____________________________________________________________________ From: chrisbartt...@msn.com To: LegacyUserGroup@legacyfamilytree.com Subject: [LegacyUG] Run time error '5' Date: Mon, 30 Mar 2009 18:57:17 -0700 I recently had several conversations with Legacy tech support about my Run time error '5' problem, anytime I entered new info and then saved. She told me to uninstall and reinstall. I tried this, but I continued to have this problem. It got to the point where I did not use Legacy on my main computer, and just used it on a separate machine in my bedroom. Since that time, I have once again subscribed to the UG and noticed that many people were trying to uninstall/reinstall and finding that the program would not reinstall because of the missing install file. That appears to be my problem, and from what I understand, the fix requires some editing in the registry files. Can anyone tell me what this fix is? Thanks much. Christopher Barttels Dayton, WA _________________________________________________________________ All your Twitter and other social updates in one place http://clk.atdmt.com/UKM/go/137984870/direct/01/ Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
