Did you *look* in the c:\Legacy folder using Windows Explorer to see if the file is not there?
It's under "I" for "Install" not under "U" for uninstall! Funny but I'm getting a lot of reports that the file is missing but the user is looking under "U" in the file list in Windows Explorer! It's clearly showing in my Files list in Windows Explorer. Thanks for using Legacy. Sherry Customer Support Millennia Corporation supp...@legacyfamilytree.com http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks. -----Original Message----- From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On Behalf Of Connie Sheets Sent: Tuesday, March 31, 2009 10:29 AM To: LegacyUserGroup@legacyfamilytree.com Subject: RE: [LegacyUG] Run time error '5' Sherry, I'm not sure if you're talking about the current .90 build, or another build you have in the pipeline, but I wanted to clarify (in case it is important for the programmers) that the problem I had with the missing install.log file (and it most definitely was missing) happened only after I installed .90. (7.0.0.90 did cure my run time error 5 problem, but it - or perhaps my similarly timed installation of Adobe Reader 9 - "caused" my Legacy print/preview and missing install.log problem). I was not still using .89 when that happened. Connie --- On Tue, 3/31/09, Sherry/Support <she...@legacyfamilytree.com> wrote: > From: Sherry/Support <she...@legacyfamilytree.com> > Subject: RE: [LegacyUG] Run time error '5' > To: LegacyUserGroup@legacyfamilytree.com > Date: Tuesday, March 31, 2009, 3:19 PM > Christopher, > > The install.log file most of the time is not missing. The > messages says > "The install.log file cannot be opened" or > something like that. It's a > problem with the uninstaller and we believe it's been > fixed in the latest > build. > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
