I am in total agreement, John! If I can't find the information at the beginning of the help page, why would I waste my time reading to the end of it?
Cathy-0 ----- Original Message ----- From: "hwedhlor" <hwedh...@cox.net> To: <LegacyUserGroup@LegacyUsers.com> Sent: Tuesday, July 05, 2011 2:08 PM Subject: Re: [LegacyUG] Legacy Help files that are not very helpful! Pardon me, but that information should be _first_ on the help screen, not last! John Zimmerman Mesa, AZ On 7/5/2011 10:52 AM, Sherry/Support wrote: > Cathy, > > You didn't read far enough. > > At the very bottom of the topic it says > > "The Advanced Tagging screen is reached by right-clicking on any tag > box or by choosing Tag Records… from the Edit menu." > > > > Sincerely, > Sherry > Technical Support > Legacy Family Tree > > > > On Tue, Jul 5, 2011 at 10:39 AM, Cathy-0<chorn0...@optimum.net> wrote: >> I've got a major problem with how programmers write the (un)-Help files. >> And the Legacy programmers are no exception. I came across this example >> today. >> >> I wanted to do some major tagging of my database so that I can review >> each >> person's data and clean it up. So, I decided to tag everyone in my file >> and >> then untag each person when I completed the person's data review. >> >> So, I went to the Help files and looked up Advanced Tagging. The Help >> File >> reads as follows: "The Advanced Tagging window is used to quickly tag or >> untag families and other larger groups of related people. Entire lines >> can >> be tagged (or untagged) with the click of a button." >> >> Yet, no where does it tell the user of the software where to find the >> Advanced Tagging window! Why not????? >> >> Well, I'm not a newbie but I don't always use some features like tagging. >> So, after more than a half hour or so of reviewing past emails and by >> clicking around the program, I finally found the Advanced Tagging >> window. >> But why didn't the Help Files identify this in the first place? >> >> Sorry to vent so, but that's my pet peeve with the alleged Help files! >> >> Cathy-0 > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and > on our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
