The tech can dig it up if you used the same email address in your
previous correspondence and have a time frame to look for.



Sincerely,
Sherry
Technical Support
Legacy Family Tree



On Thu, Sep 22, 2011 at 7:28 PM, Carl Cox <ct...@centurytel.net> wrote:
> <<I suspect that Carl should contact Support and work with one of the
> techs on his issue, if he hasn't already. This isn't something we can
> resolve by a long discussion on the list.  The whole thread has gotten
> very convoluted.....>>
>
> I twice asked support for a comment on how the database handled manual
> additions while connected through LFS. The first answer was not to the
> question I asked, so I asked again a few months ago. I figured if I was
> going to get any answer I would probably have it by now, so I deleted
> the tracking number. I know that I will probably lose anything I add
> while LFS is working, and I can work around that problem, but I wanted
> to understand what was happening. I did not think it would require
> discussion, or that if it did, I would get a response to that effect
> from support.
>
> Carl
>


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