Erica, Your problem is being caused because you are opening a .fdb file that is in a zipped file. That .fdb file is in a compacted form that Legacy cannot use. In order to make the file usable Windows extracts the full, uncompacted, file into the Windows\temporary files folder and it is that file the you are modifying as you work with Legacy.
Here is how you should be opening your file: 1. Open Legacy and when you are asked what file to open look for a .fdb file that is NOT in a zipped file folder. 2. If you cannot find a .fdb file in a normal folder then do not open any file. 3. Go to File, Restore Family File 4. Select your latest backup (.zip) file and click Open 5. When asked where to save the file open the C:\Legacy\Data folder and save the file there. 6. Now when you open the file always open the .fdb file in C:\Legacy\Data folder and NEVER open a file that is listed inside a .zip folder. Brian Customer Support Millennia Corporation br...@legacyfamilytree.com http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks. On 25/10/2011 4:18 AM, Erica Portelli wrote: > Dennis, I went to the Legacy customise backup screen: Select name and > location for data backup: and directed the backup to the Dropbox folder, so > the zip backup went there each time I closed Legacy. > Do you mean you would have physically copied the .fdb and not made this > automatic selection to Dropbox? Where would you have saved your .fdb before > copying to dropbox? > > I've now gone back to doing two backups - first to a removeable USB stick and > second to the c:\Legacy\Data, changing the location each time to suit. > > I've gone to options : locations and made the Default location of family > files : C:\Legacy\Data > Default location for pictures, sound, docs etc are C:\Legacy\Pictures\ or > sound etc. > Location of temporary files is set at C:\Legacy\Temp > > I then did a complete drive clean up and as I suspected would happen, the > .fdb in the Windows\Temporary Internet Files etc. has been deleted and > Legacy has asked which family file to open. I've opened the .fdb in the > latest back up zip (which by the way, adds a [1] to the name each time I open > from here, so at the moment my family file name ends in [1][1][1].fdb ) > > After doing all this, in the Family File Information (gen. info) screen under > File Information, my Family File Path is still showing as C:\Users\Tom& > Erica\AppData\Local\Microsoft\Windows\Temporary Internet > Files\Content.IE5\9NMBQ1FW\ALL-family-current-OCT[1][1][1].fdb > Under this the Legacy Path is C:\Legacy > > I don't doubt you when you say I'm probably causing the problem, but am now > at a loss - I don't think I've ever studied the general information screen so > have not noticed the path to the temporary internet file before and can't see > anywhere to change this - as far as that goes, why is it saving in a > temp.internet file anyway, couldn't I theoretically be using Legacy offline? > So where would the file go then? > > If I have set my locations for the temp. files to C:\Legacy\Temp, shouldn't > this working file be saving there? I don't understand why is it still saving > to the C:\Users etc etc. > > Apart from the incident with the disappearing notes, I would just like to > know that I've set up all the options and locations correctly, so any advice > would be appreciated. > > Erica > > -----Original Message----- > From: Dennis M. Kowallek [mailto:kowal...@iglou.com] > Sent: Tuesday, 25 October 2011 7:46 AM > To: LegacyUserGroup@legacyusers.com > Subject: Re: [LegacyUG] some of my notes have disappeared > > On Sun, 23 Oct 2011 10:30:23 +1100, "Erica Portelli" > <tan...@optusnet.com.au> wrote: > >> By coincidence when the first incident happened a week ago I had just >> started to use Dropbox as a backup after hearing so many good reports. >> I'm wondering if this is somehow connected as I've never had this >> problem before. > > Exactly HOW are you using DropBox as a backup? After closing Legacy, are you > copying the .fdb file to your DropBox folder? That is how I would do it. > >> When I look at the general info box, it tells me my family file path is: >> C:\Users\Tom& Erica\AppData\Local\Microsoft\Windows\Temporary Internet >> Files\Content.IE5\ATZK0IED\ALL-family-current-OCT[1].fdb > > This does not look good. > > *** > > I think you are causing your own problems, but without more details I cannot > say for sure. > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
