I had a problem last week, contacted Legacy Support direct and in less than 24 hours they had fixed the problem - but you do need to contact them directly. Marion
On 16 December 2012 20:31, Jenny M Benson <ge...@cedarbank.me.uk> wrote: > On 14/12/2012 02:36, MJ SA wrote: >> maybe I should just call Legacy Support. I need to focus on learning >> how to cite my sources. I am disabled, I really thought legacy support >> would have jumped in by now to offer a solution. > > This really is a group for Users to support other Users. We are very > lucky that Legacy staff do participate and often give assistance with > people's problems - this doesn't happen with a lot of User Groups. > However, if you feel that upui have a specific problem which other Users > aren't able to assist you with (although I know several have been > trying) you would be much better off contacting Support directly. > > I suggest that you concentrate on one specific issue and give as much > detail as possible to explain what you are doing and what result you are > getting. Your Subject line references a problem with duplicates in a > Report but now you say you need to focus on learning to cite Sources. > One problem at a time, I advise! > > -- > Jenny M Benson > > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
