This tirade is disgusting. On 2013-03-19, at 6:14 PM, MJ SA <michs...@gmail.com> wrote:
> Jenny M Benson > > I had a problem with the Legacy program, last summer. I called legacy > support, I was on the phone for close to 2 hours with support. The > person could NOT, do you understand what NOT means, the support person > could NOT help me. I never said a word on this thread about this, he > knows who he is. When I got off the phone with this support person, I > uninstalled and reinstalled the program, problem was solved!!! > > So my comment about Support jumping in, I was being sarcastic!!! > Someone else posted a comparison to another family tree program the > same days these emails were going on, and support JUMPED onto that > thread to say how Legacy is better. > > I was also SHOCKED to see your comment, what part of I AM DISABLED do > you NOT GET???? Yes, I know people are helping me, especially Ron > Ferguson, but if you look at the date of your "response" unlike YOU, > most of the world was in shock of Newtown, which is right near me and > where I grew up. SO I was doing 26 acts of RANDOM kindness!! > > Also, if I choose to ask many questions, that is MY Choice, and those > who help me, it is THEIR choice to help me, I do not need to focus on > one problem at a time, ignore the emails. > > Clearly, you have not fully read my emails, you are evil, so evil. In > the future, I suggest you keep your nastiness to yourself. > > On Sun, Dec 16, 2012 at 7:41 PM, 2marion wimps <2wi...@gmail.com> wrote: >> I had a problem last week, contacted Legacy Support direct and in less >> than 24 hours they had fixed the problem - but you do need to contact >> them directly. >> Marion >> >> On 16 December 2012 20:31, Jenny M Benson <ge...@cedarbank.me.uk> wrote: >>> On 14/12/2012 02:36, MJ SA wrote: >>>> maybe I should just call Legacy Support. I need to focus on learning >>>> how to cite my sources. I am disabled, I really thought legacy support >>>> would have jumped in by now to offer a solution. >>> >>> This really is a group for Users to support other Users. We are very >>> lucky that Legacy staff do participate and often give assistance with >>> people's problems - this doesn't happen with a lot of User Groups. >>> However, if you feel that upui have a specific problem which other Users >>> aren't able to assist you with (although I know several have been >>> trying) you would be much better off contacting Support directly. >>> >>> I suggest that you concentrate on one specific issue and give as much >>> detail as possible to explain what you are doing and what result you are >>> getting. Your Subject line references a problem with duplicates in a >>> Report but now you say you need to focus on learning to cite Sources. >>> One problem at a time, I advise! >>> >>> -- >>> Jenny M Benson >> >> >> > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
