Hi Rick,

Why did you have to cancel it? MyHeritage were offering an arrangement for 
existing users - once you sent them your MyHeritage logon email they ring you 
back and sort it.

Regards ... Susie Z

September 15, 2017 3:00 AM, "Rick Koelz"  wrote:
 I had to cancel my existing full access account in order to get the deal.
What a mess.  
On Thu, Sep 14, 2017 at 11:52 AM, Dave Keeney  wrote:

  Just an FYI to current subscribers trying to get the deal. I was also able to 
do it but it wasn't as easy as indicated.
When I called they told me that it was only for new subscribers. I explained 
some of the messages on this board but he said there were only 10 reps and no 
one was giving the deal to existing users. That might be why some people are 
saying they can't get the deal. 
He then said he'd check with his manager. After a long wait he came back saying 
he was able to do it. He apologized profusely and was able to get it 
accomplished. 
So just be warned that all of the reps may not know yet. So if at first you 
don't succeed try, try, again.  
On Wed, Sep 13, 2017 at 4:43 PM, CE WOOD  wrote:  

        I also have had MyHeritage Site and Data memberships for many years. 
Today I converted my two separate memberships into the new all-in-one Complete 
Package. The cost for me, in WA state was $125.29.It (http://125.29.It) will 
renew yearly (if on auto renewal) on September 13 for the price-lock of 
$125.29. 

        Hurry! The offer is running out!
CE   
------------------------------------
  From: LegacyUserGroup  on behalf of bobsgenealogy 
Sent: Tuesday, September 12, 2017 6:28 AM
To: Legacy User Group
Subject: Re: [LegacyUG] Hello from MyHeritage + 2 unique offers
I did the same thing - I have been a MyHeritage customer for a few years - I 
just called and they gave me the same offer with no new email or new name - as 
Vivian said ‘it was easy and they were as nice as pie’.
On 11Sep, 2017, at 8:05 PM, Vivian Gullickson White  wrote: 
 I don't know why people ASSUME that they can't get the deal because they 
already have a subscription. I called and asked and got it. I didn't have to 
sign up with a new name, or cancel, or anything. It was easy and they were nice 
as pie.

Secondly, the price lock mention was in the email. It states

"PLUS: Those who subscribe before Sunday night, September 10, will enjoy a 
Price-Lock Guarantee. For as long as you keep the subscription, the price will 
remain 50% discounted and will never increase in the future. This is a unique 
offer that MyHeritage is giving only to Legacy users and webinar viewers."

When you click on the link, it brings you to MyHeritage and the last sentence 
on the second paragragh says very clearly that the price is locked. 
https://www.myheritage.com/partner/LegacyFamilyTreeCompleteSep17?utm_source=partner_legacy&utm_medium=email&utm_campaign=legacy_summer_offer&utm_content=complete
 
(https://www.myheritage.com/partner/LegacyFamilyTreeCompleteSep17?utm_source=partner_legacy&utm_medium=email&utm_campaign=legacy_summer_offer&utm_content=complete)
On Mon, Sep 4, 2017 at 3:22 PM, JoAnne Flynn   wrote:  
Sign up using a different email and credit card how would they know

Josie Flynn
703 628-2100 (javascript:false) 
jflyn...@aol.com (mailto:jflyn...@aol.com)  
On Sep 4, 2017, at 5:33 PM, Anne Hildrum  wrote:
        Well one way is to cancel the subscription, and most likely they will 
come up with a better deal. 

        I know several people who have done that, and MH wants them back and 
give them a better offer. 

        Anne 
        From: LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com 
(mailto:legacyusergroup-boun...@legacyusers.com)] On Behalf Of Wendy Edwards
Sent: Monday, September 4, 2017 10:15 PM
To:  legacyusergroup@legacyusers.com (mailto:legacyusergroup@legacyusers.com)
Subject: Re: [LegacyUG] Hello from MyHeritage + 2 unique offers 
        Easy - basic economics. 
        The reason that My Heritage is making this special offer is to grow 
their market. They already have subscribers, who, at least the vast majority, 
don't need cossetting to remain. Exisiting customers are unlikely to put 
themselves through the difficulty and time of creating new accounts. 
        The way for My Heritage to make more money is with new customers, not 
giving money away via special deals to existing ones.  

        Sent: Tuesday, September 05, 2017 at 4:16 AM
From: "Rick Koelz" 
To: "Legacy User Group" 
Subject: Re: [LegacyUG] Hello from MyHeritage + 2 unique offers 
        Don't miss your chance to get this exclusive low price for Legacy 
Family Tree users! This limited time offer will expire on September 10, 2017! 
* Eligible for new MyHeritage paying subscribers only  
        It always ticks me off when EXISTING, LOYAL customers are exempt from 
special deals.  
        Should I cancel my current subscription and wait until the 9th and sign 
up for this deal? Or should I delete my current MyHeritage account and tree and 
sign up with a new identification      
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