After trial and error, I no longer accept Free Trials that require my credit card.
On Fri, Feb 16, 2018 at 11:52 AM, John Cardinal <jfcardi...@gmail.com> wrote: > Pauline, > > > > Your post indicates that MyHeritage uses subtle techniques to try and part > you from your money when you aren't really interested in the product they > are pushing. Those techniques are often called "dark patterns". > > > > Free services that convert into paid subscriptions are a common example. A > free trial that simply ends without a subscription is fine. A free trial > that automatically becomes a paid subscription is converting trials into > sales under the guise of making it "easier for the customer". That's a dark > pattern, albeit a common one. Of course, it's worse when terminating the > trial before it converts is difficult or time-consuming: sign-up is easy, > one-click, but cancelling is tedious, perhaps via telephone where you wait > 30 minutes to get an agent, and then the agent tries to convince you not to > cancel. > > > > Consumers should be very careful of _*every*_ interaction with companies > that employ dark practices. > > > > John > > -- > > LegacyUserGroup mailing list > LegacyUserGroup@legacyusers.com > To manage your subscription and unsubscribe http://legacyusers.com/ > mailman/listinfo/legacyusergroup_legacyusers.com > Archives at: > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ > > -- Researching Drinkwater surname all over the world, any time, any place, but especially Descendants and Ancestors of Paul Drinkwater, born 1789 in Sandhurst, Gloucestershire, England. GOONS #5057 http://www.one-name.org/profiles/drinkwater.html http://drinkwater.one-name.net/index.php
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