First Maps now hints, server and cloud with no indication as to when these will
be corrected. We are paid for things we have not got. Is it the beginning of
the end of Legacy? I am a long time user of Legacy and have not complained but
what is happening especially re the maps cant be let go . Declan Chalmers
From: Michele Lewis
Sent: Tuesday, June 4, 2019 6:42 AM
To: Legacy User Group
Subject: Re: [LegacyUG] Backing up to the cloud
The problem with the Hints has nothing to do with the server. MyHeritage had an
API (programming code) change on their side which caused us to have to make a
code change on our side.
The Legacy download IS housed on the broken server so we parked a copy on the
Amazon server that houses the Legacy webinar site and we can give anyone who
needs it a direct link to it.
Michele
On Mon, Jun 3, 2019 at 22:27 CE WOOD <wood...@msn.com> wrote:
If the problem was just the Legacy Cloud backup, that would be
understandable, but, from the many comments to the contrary, both from beta
testers posting here and users, the whole Legacy program was affected, and
version 9 could not be downloaded! We were advised that many of the problems
with Legacy were affected, such as Hints, and could not be remedied until the
programmers were able to reprogram! That the Legacy program was lost by
MyHeritage is inexcusable.
CE
------------------------------------------------------------------------------
From: LegacyUserGroup <legacyusergroup-boun...@legacyusers.com> on behalf of
Ronald Bernier via LegacyUserGroup <legacyusergroup@legacyusers.com>
Sent: Monday, June 3, 2019 2:00 PM
To: Legacy User Group
Cc: Ronald Bernier
Subject: Re: [LegacyUG] Backing up to the cloud
Apparently the sky is falling. Of course, the banks, doctor’s office, etc.
store critical data on their server(s) - therefore they must have a fail safe
system. A server that houses among other things FREE cloud back-up is far from
being a critical system.
Ronald Bernier
Woonsocket, RI
USA
Sent from my iPhone
On Jun 3, 2019, at 4:19 PM, CE WOOD <wood...@msn.com> wrote:
You are 100% correct. Imagine if the servers at your bank, doctor's office,
hospital, amazon, Google, ad infinitum, were out this long! Something else is
going on here. Maintaining servers is a 24 hour duty. If MyHeritage had no
total image backup, Legacy made a potentially lethal mistake. Friends and
family who do server maintenance and programing for a living (MSFT, amazon,
etc.) are certain there is something fishy about this whole thing.
CE
----------------------------------------------------------------------------
From: LegacyUserGroup <legacyusergroup-boun...@legacyusers.com> on behalf
of Chris Hill <chris.hill.11he...@gmail.com>
Sent: Monday, June 3, 2019 11:50 AM
To: Legacy User Group
Subject: Re: [LegacyUG] Backing up to the cloud
And also be aware that the current Legacy cloud backup system is broken,
following a server failure about 3 weeks ago.
Millennia (Legacy) and My Heritage have built a new server and currently
configuring it.
Don't ask me why it is taking so long. Most companies who lose a server
will get it back either directly, or through a Disaster Recovery
process, within a day - just think what Amazon would do if its servers
crashed. I saw a report about 20 years ago, in the UK, that NO
businesses who had lost its servers, and had no recovery process,
actually survived as a business.
Regards
Chris
------ Original Message ------
From: "Brian Kelly" <exma...@gmail.com>
To: legacyusergroup@legacyusers.com
Sent: 03/06/2019 18:41:25
Subject: Re: [LegacyUG] Backing up to the cloud
>Cloud Backup is free. Note that this is not a full service backup however,
Only your data file is included and there is only one copy held. It is strongly
recommended that you consider this an extra backup not your only one. If you
have media linked to your file you will certainly need to back up the media
separately.
>
>Security problems are no worse than any other cloud service. Hackers might
get access to the server which contains the backups, no online service is risk
free.
>
>Brian Kelly
>
>On 03-Jun.-19 1:33 p.m., Susan Osborne wrote:
>>Does it cost to use the backup to cloud feature in Legacy?
>>
>>Is there a problem with security if you use it?
>>
>>Susan
>>
>
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Michele Simmons Lewis, CG®
Legacy Educator
Legacy Family Tree/MyHeritage
mich...@legacyfamilytree.com
https://legacyfamilytree.com
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