Well said, Cindi, and I agree with you wholeheartedly. I’ve been a Legacy user since 2003 and have been satisfied with the product and especially with the friendly, helpful customer service. The software has improved tremendously over the years, and while the extra bells and whistles have amazed me, it isn’t why I have stuck with Legacy.
Wanda Sent from my iPad ________________________________ From: LegacyUserGroup <legacyusergroup-boun...@legacyusers.com> on behalf of magnoliasouth <magnoliaso...@gmail.com> Sent: Wednesday, June 5, 2019 12:50:29 PM To: Legacy User Group Subject: Re: [LegacyUG] Backing up to the cloud Old user here, but have taken a break from it for a while. I have personally loved Legacy since the moment I got it back at the turn of the century (it's weird hearing that, while not talking about 1900).I love the people that created Legacy, the extras, the webinars, everything. Acquisitions are tough and there are always problems, like needing new jobs. Not that this MyHeritage situation applies to me (Ancestry user here) but I would much rather have a company take their time to fix something and get it right the first time, then rush and have even more glitches. Think Microsoft. I think it's time that we sit back, relax and wait for MyHeritage to get it right. Patience is a virtue. I am disappointed to see this list being so confrontational what with "fake news" accusations and the like. It has always been such a polite list. There are still other services which you can use for backups and the truth is that you should. I learned a LONG time ago that you need several backups and I lost a lot of data over that learning curve. This list is for helping users use Legacy. If there are server problems (and we obviously know there are) and that server now belongs to MyHeritage, then MyHeritage (not Legacy) is responsible, so please take it up with them, privately. Feel free to report back, because other users may benefit from your newly acquired knowledge. Just please do not allow your personal frustration to spill over, onto this help list. Michelle and Legacy employees, thank you for time, patience and instruction. Cindy Lloyd
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