Michelle,
Legacy has been very very clear about the acquisition from the outset.  There 
are certain people on this list who are constantly  doing their darnedest to 
sow discord with Legacy - I always consider the source.

Ronald Bernier
Woonsocket, RI
USA
Sent from my iPhone

> On Jun 5, 2019, at 5:48 AM, Michele Lewis <mich...@legacyfamilytree.com> 
> wrote:
> 
> I have no idea what you mean. It has never been a secret that MyHeritage 
> acquired Legacy. It was huge news not a secret.
> 
> 
> 
>> On Tue, Jun 4, 2019 at 21:41 CE WOOD <wood...@msn.com> wrote:
>> Ah! So Legacy really DID sell out to MyHeritage, despite all you guys denied 
>> the truth. "Fake news is catching, I guess.  "Sic transit gloria". 
>> 
>> 
>> ​CE
>> 
>> From: LegacyUserGroup <legacyusergroup-boun...@legacyusers.com> on behalf of 
>> Michele Lewis <mich...@legacyfamilytree.com>
>> Sent: Tuesday, June 4, 2019 5:53 PM
>> 
>> To: 'Legacy User Group'
>> Subject: Re: [LegacyUG] Backing up to the cloud
>>  
>> You can send your thoughts directly to MyHeritage. I can’t speak for them.
>>  
>> Michele Simmons Lewis, CG®
>> Legacy Educator
>> Legacy Family Tree/MyHeritage
>> mich...@legacyfamilytree.com
>> www.legacyfamilytree.com 
>>  
>>  
>> From: LegacyUserGroup <legacyusergroup-boun...@legacyusers.com> On Behalf Of 
>> dec...@eircom.net
>> Sent: Tuesday, June 4, 2019 5:52 PM
>> To: Legacy User Group <legacyusergroup@legacyusers.com>
>> Subject: Re: [LegacyUG] Backing up to the cloud
>>  
>> Hi Michele I have had great response from you with previous questions and 
>> thank for it. But what is happening now is appalling. We are getting no 
>> explanation from my heritage as to why things are going wrong, why did they 
>> have to change their API for example no explanation given. I think the users 
>> of Legacy deserve much better answers. The Map problem is a laugh while 
>> other companies have no problems to my knowledge, yet there is no real 
>> explanation as to what is happening apart from ....soft changing coding.  
>> what stage are the programmers at ,are they near fixing it or miles away 
>> from it, Why is it taking so long surely they can give us some kind of info 
>> to help us to be patient. It has been a long time now. Sadly I have been 
>> looking at other programmes with maps considering moving, never dreamed I 
>> would do this as I had been very happy with Legacy. Maps was very important 
>> to me as I am sure to others as well. But it is getting very frustrating, 
>> waiting, waiting, waiting but no news of any kind. Very sad. Please I know 
>> its not your fault and please to give me “they dont give out info re when it 
>> might be ready”.We want real answers from My Heritage. Declan Chalmers
>>  
>>  
>> From: dec...@eircom.net
>> Sent: Tuesday, June 4, 2019 7:33 PM
>> To: Legacy User Group
>> Subject: Re: [LegacyUG] Backing up to the cloud
>>  
>> First Maps now hints, server and cloud with no indication as to when these 
>> will be corrected. We are paid for things we have not got. Is it the 
>> beginning of the end of Legacy? I am a long time user of Legacy and have not 
>>  complained but what is happening especially re the maps cant be let go . 
>> Declan Chalmers
>> From: Michele Lewis
>> Sent: Tuesday, June 4, 2019 6:42 AM
>> To: Legacy User Group
>> Subject: Re: [LegacyUG] Backing up to the cloud
>>  
>> The problem with the Hints has nothing to do with the server. MyHeritage had 
>> an API (programming code) change on their side which caused us to have to 
>> make a code change on our side.
>>  
>> The Legacy download IS housed on the broken server so we parked a copy on 
>> the Amazon server that houses the Legacy webinar site and we can give anyone 
>> who needs it a direct link to it.
>>  
>> Michele
>>  
>> On Mon, Jun 3, 2019 at 22:27 CE WOOD <wood...@msn.com> wrote:
>> If the problem was just the Legacy Cloud backup, that would be 
>> understandable, but, from the many comments to the contrary, both from beta 
>> testers posting here and users, the whole Legacy program was affected, and 
>> version 9 could not be downloaded! We were advised that many of the problems 
>> with Legacy were affected, such as Hints, and could not be remedied until 
>> the programmers were able to reprogram! That the Legacy program was lost by 
>> MyHeritage is inexcusable.
>>  
>> ​CE
>>  
>> From: LegacyUserGroup <legacyusergroup-boun...@legacyusers.com> on behalf of 
>> Ronald Bernier via LegacyUserGroup <legacyusergroup@legacyusers.com>
>> Sent: Monday, June 3, 2019 2:00 PM
>> To: Legacy User Group
>> Cc: Ronald Bernier
>> Subject: Re: [LegacyUG] Backing up to the cloud
>>  
>> Apparently the sky is falling.  Of course, the banks, doctor’s office, etc. 
>> store critical data on their server(s) - therefore they must have a fail 
>> safe system.  A server that houses among other things FREE cloud back-up is 
>> far from being a critical system.
>> 
>> Ronald Bernier
>> Woonsocket, RI
>> USA
>> Sent from my iPhone
>> 
>> On Jun 3, 2019, at 4:19 PM, CE WOOD <wood...@msn.com> wrote:
>> 
>> You are 100% correct. Imagine if the servers at your bank, doctor's office, 
>> hospital, amazon, Google, ad infinitum, were out this long! Something else 
>> is going on here. Maintaining servers is a 24 hour duty. If MyHeritage had 
>> no total image backup, Legacy made a potentially lethal mistake. Friends and 
>> family who do server maintenance and programing for a living (MSFT, amazon, 
>> etc.) are certain there is something fishy about this whole thing.
>>  
>> ​CE
>> From: LegacyUserGroup <legacyusergroup-boun...@legacyusers.com> on behalf of 
>> Chris Hill <chris.hill.11he...@gmail.com>
>> Sent: Monday, June 3, 2019 11:50 AM
>> To: Legacy User Group
>> Subject: Re: [LegacyUG] Backing up to the cloud
>>  
>> And also be aware that the current Legacy cloud backup system is broken, 
>> following a server failure about 3 weeks ago.
>> 
>> Millennia (Legacy) and My Heritage have built a new server and currently 
>> configuring it.
>> 
>> Don't ask me why it is taking so long. Most companies who lose a server 
>> will get it back either directly, or through a Disaster Recovery 
>> process, within a day - just think what Amazon would do if its servers 
>> crashed. I saw a report about 20 years ago, in the UK, that NO 
>> businesses who had lost its servers, and had no recovery process, 
>> actually survived as a business.
>> 
>> Regards
>> 
>> Chris
>> 
>> ------ Original Message ------
>> From: "Brian Kelly" <exma...@gmail.com>
>> To: legacyusergroup@legacyusers.com
>> Sent: 03/06/2019 18:41:25
>> Subject: Re: [LegacyUG] Backing up to the cloud
>> 
>> >Cloud Backup is free. Note that this is not a full service backup however, 
>> >Only your data file is included and there is only one copy held. It is 
>> >strongly recommended that you consider this an extra backup not your only 
>> >one. If you have media linked to your file you will certainly need to back 
>> >up the media separately.
>> >
>> >Security problems are no worse than any other cloud service. Hackers might 
>> >get access to the server which contains the backups, no online service is 
>> >risk free.
>> >
>> >Brian Kelly
>> >
>> >On 03-Jun.-19 1:33 p.m., Susan Osborne wrote:
>> >>Does it cost to use the backup to cloud feature in Legacy?
>> >>
>> >>Is there a problem with security if you use it?
>> >>
>> >>Susan
>> >>
>> >
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>> Michele Simmons Lewis, CG®
>> Legacy Educator
>> Legacy Family Tree/MyHeritage
>> mich...@legacyfamilytree.com 
>> https://legacyfamilytree.com
>>  
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>> 
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> -- 
> Michele Simmons Lewis, CG®
> Legacy Educator
> Legacy Family Tree/MyHeritage
> mich...@legacyfamilytree.com 
> https://legacyfamilytree.com
>  
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