Today is Sunday in the United States, so I am not sure if Support will see the email today. You might try Millennia's Troubleshooting Guide at: http://www.legacyfamilytree.com/Help.asp
It frequently resolves the problem. (You may need to cut and paste the URL, this is a plain text message.) Robert -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Bernie Cramer Sent: Sunday, April 03, 2005 11:34 AM To: Legacy User Group Subject: [LegacyUG] Family view fault ! Good day all, as you can see I'm a newbee, and already I'm calling on you guys to help, My problem is this :- I downloaded the latest update yesterday and after installing, the following occurred, when opening my Legacy Deluxe, it opens to the Family View screen and before the tips window pops-up the whole screen freezes, I can only close the program by restarting my computer, an error window then opens which reads, "Run Time Error 402," and that I must close or hide the Modal at the top. I went to the Help on Line page and tried the repairs mentioned etc, but nothing is working, can someone help please??! Thanx, Bernie. Bernard L Cramer (Family Researcher) P.O.Box 100805 Scottsville 3209 Pietermaritzburg KZN Email :- [EMAIL PROTECTED] Email :- [EMAIL PROTECTED] phone :- 033-3420111 Cell :- 072-3045319 www.gencircles.com/users/cramerbl/1 Also a 20twenty customer. P. S. Check out Legacy Family Tree today! This full featured genealogy program can be downloaded FREE at http://www.LegacyFamilyTree.com/Index.asp?mid=41UMTLi -- No virus found in this outgoing message. Checked by AVG Anti-Virus. Version: 7.0.308 / Virus Database: 266.9.1 - Release Date: 4/1/05 Legacy User Group Etiquette guidelines can be found at: http://www.LegacyFamilyTree.com/Etiquette.asp To find past messages, please go to our searchable archives at: http://www.mail-archive.com/legacyusergroup%40mail.millenniacorp.com/ To unsubscribe please visit: http://www.legacyfamilytree.com/LegacyLists.asp Legacy User Group Etiquette guidelines can be found at: http://www.LegacyFamilyTree.com/Etiquette.asp To find past messages, please go to our searchable archives at: http://www.mail-archive.com/legacyusergroup%40mail.millenniacorp.com/ To unsubscribe please visit: http://www.legacyfamilytree.com/LegacyLists.asp
