Date: Thu, 11 May 2000 08:44:03 -0400
From: "Steve Schone" <[EMAIL PROTECTED]>
Subject: RE: Toshiba support on the internet
Larry,
You were a CompuServe member at one time, is this correct? If so my guess
is that Csi left cookies or something similar on your system and it is try
to log in assuming you are till a member. Let me see if I can find out
anything from my Csi contacts (may take a few days).
Steve
> -----Original Message-----
> From: Larry Bishop [mailto:[EMAIL PROTECTED]]
> Sent: Wednesday, May 10, 2000 11:26 PM
> To: Libretto
> Subject: Re: Toshiba support on the internet
>
>
> Date: Wed, 10 May 2000 22:18:38 -0500
> From: "Larry Bishop" <[EMAIL PROTECTED]>
> Subject: Re: Toshiba support on the internet
>
> Hi Steve and thanks for your help!
>
> >The http://go.compuserve.com/toshiba link should bring you to a screen
> >called "Forums". From there you will find a link at the bottom for "Get
> >your free screen name now". If you click on that, you will need enter a
> >screen name, email address and password. After that you will
> have access.
> >Is this not what you encountered ?
>
> Right, The screen I encountered is:
>
> Your User ID and Password were not recognized.
>
> Your authentication settings may be incorrect or you are not currently a
> member.
> You are using CompuServe version 4.x or lower
>
> If you are a member and using CompuServe version 4.x or lower,
> please check
> your User ID and password settings in the Virtual Key authentication
> software which was installed with CompuServe. Visit our Virtual Key Help
> area for assistance with your settings. If you still can not access the
> area, contact Customer Service at GO FEEDBACK to report the problem.
>
> etc...
>
> If I accept the offer at the bottom to "Preview this site for FREE! Click
> here! " it takes me to a Toshiba forum area though so I guess it's the
> right area but there is no request for a screen name or id, etc.
>
> Larry Bishop
> [EMAIL PROTECTED]
>
>
>
>
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