-------- Original Message -------- Subject: Re: Third-party drives not permitted on Gen 11 servers From: Jeff <jlar...@gmail.com> To: linux-poweredge@dell.com Date: Wednesday, February 10, 2010 1:24:38 PM > On Wed, Feb 10, 2010 at 12:48 PM, Bond Masuda <bond.mas...@jlbond.com> wrote: > >> however, bottom line is this: Dell is trying to increase profits and >> they see this "lock-in" as a potential method to achieve that goal. if >> Dell customers want to see this change, you'll just need to show Dell >> that it doesn't accomplish that goal. I.e., stop buying Dell, cancel >> your orders, etc. anything short of this will not change how a business >> operates. no amount of complaining on this mailing list is going to make >> this change until dollars are at stake. >> > +1. > > We are all preaching to the choir here. This list is not the best > forum for getting our message across to Dell. I just wrote to my Dell > Sales rep informing her that future sales are in jeopardy. Maybe if we > all do that, they might take notice. > > Jeff > > _______________________________________________ >
RAM and HDDs are the most common upgrades we perform on our servers. At least half of our servers get upgrades of one or both of these. I typically buy qualified RAM from Crucial and purchase HDDs from a local or online vendor as a commodity item. This often occurs several years after initial purchase when the servers are re-purposed. We wrote our sales rep regarding the topic of this thread and his response was basically: Yes, we are doing this... "It's called HDD lock strategy which blocks non-Dell certified HDDs from being used with these controllers.". Attached was a pdf explaining the stringent quality control standards for Dell's HDDs. No apology, remorse, alternative solutions, etc. Vendor lock in is not an option I am willing to support. Either we will purchase RAID controllers that support standard drives with our Dell servers or we will purchase non-Dell servers. --Blake _______________________________________________ Linux-PowerEdge mailing list Linux-PowerEdge@dell.com https://lists.us.dell.com/mailman/listinfo/linux-poweredge Please read the FAQ at http://lists.us.dell.com/faq
