On Fri, Jan 18, 2002 at 11:18:45AM -0500, Joel Hammer wrote:
>This must be the dumbest idea in a long time.
>This is like holding a builder liable because someone broke into his
>building by digging under the foundation or smashing a window.
>DUMB.

Not dumb if the builder puts locks on doors that don't work or leaves
gaping holes in the building so that the triple-locked doors are worthless.

On the other hand, we stopped marketing the accounting systems I developed
because of the potential liability problems.  We had a situation where a
customer had five years of acccounting data on-line (wholesale furniture
using our integrated system), had a hard drive problem, then attempted to
make backups -- using the only good tapes they had, wiping out all their
backups.  I had told them not to use those tapes, and warned them weeks
before that their hard drive was getting flakey so we could schedule a
replacement.  We had done everything in our power to prevent the problem
from getting really critical, but that wouldn't have kept them from suing
Celestial and costing us a ton of money defending ourselves.  BTW:  I did
manage to get all their data off the system, and restored on another hard
disk in spite of their efforts to destroy it.

Bill
--
INTERNET:   [EMAIL PROTECTED]  Bill Campbell; Celestial Software LLC
UUCP:               camco!bill  PO Box 820; 6641 E. Mercer Way
FAX:            (206) 232-9186  Mercer Island, WA 98040-0820; (206) 236-1676
URL: http://www.celestial.com/

``It's time to feed the hogs''
                -- Unintended Consequences
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