On 4/20/05, Ed Jones <[EMAIL PROTECTED]> wrote: > On 20/4/05 9:07 pm, "Dan Knight" <[EMAIL PROTECTED]> wrote: > > I can recommend Jigsaw at > > http://www.jigsaw24.com > Yeah, I like Jigsaw as well.
A tale of two major online dealers: Last year a client had a problem with a brand new iBook purchased from ComputerWarehouse http://www.cwonline.co.uk It was bad RAM - installed by them. It took 6 weeks to get the problem turned around. Communication had to be via their 0900 number (engaged most of the time) and the client had to return the bad one at their expense. Around the same time, another client ordered an Airport card from jigsaw. It was the wrong one (their mistake). I got straight through to their customer services depaerment, they apologised and shipped the correct one immediately and picked up the other one at their expense. The issue is never that things go wrong but is about what happens to make things right. Dave -- http://www.m4mac.co.uk Help, Troubleshooting, Coaching for Mac Users 07958 773472 -- Mac UK is sponsored by <http://lowendmac.com/> and... 123Inkjets.com <http://lowendmac.com/ad/123inkjets.html> Support Low End Mac <http://lowendmac.com/lists/support.html> Mac UK list info: <http://lowendmac.com/lists/mac-uk.shtml> --> AOL users, remove "mailto:"; Send list messages to: <mailto:mac-uk@mail.maclaunch.com> To unsubscribe, email: <mailto:[EMAIL PROTECTED]> For digest mode, email: <mailto:[EMAIL PROTECTED]> Subscription questions: <mailto:[EMAIL PROTECTED]> Archive: <http://www.mail-archive.com/mac-uk%40mail.maclaunch.com/> iPod Accessories for Less at 1-800-iPOD.COM Fast Delivery, Low Price, Good Deal www.1800ipod.com
