Regards
Susan
On 21 Apr, 2005, at 17:57, Gerard van Schip wrote:
My line was used by a politician and a lib dem to boot? Gosh, maybe I should stop using it? ;)
Btw, had a looksie at zen.co.uk, do you work there? If you do, give your web guys a kick, your quicktime detect script on the 360 pano page don't work and presents me with a still image.
gerard
Susan Platter wrote:
That last line of yours, Gerard, was used by a Lib Dem chappie on a Radio 4 phone-in. The question was about Council Tax and second homes and he looked up the answer in the manifesto, in the studio, and gave it out - pretty honest for a politico!
Regards
Susan
On 21 Apr, 2005, at 11:51, Gerard van Schip wrote:
Very true but be carefull with who to blaim. It can be down to just a few bad apples (no pun intended) at the dealer.
I LOVE you last line there. It ties in with something I was tought at Silicon Heart (great dealer in soho london). The owner told me a line I keep close to heart "it is better to tell the client that you do not know the answer but WILL find out than to lie and fuck it up".
Clients love it when you say "I dont know but I will find out for you". I think people are tired of being handed bullshit.
gerard
Dave Edwards wrote:
Around the same time, another client ordered an Airport card from
jigsaw. It was the wrong one (their mistake). I got straight through
to their customer services depaerment, they apologised and shipped the
correct one immediately and picked up the other one at their expense.
The issue is never that things go wrong but is about what happens to make things right.
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