On Feb 3, 2005, at 15:29, John Robinson wrote:

> Folks, I need some advise.  I purchased a program that then locked up 
> the computer and I couldn't start not only that program but also 
> Quicken, the icon would bounce in the dock forever, force quit nor 
> anything else was available, I had to hold down the off/on button.   I 
> didn't try other programs for I knew I had a problem.
>
> I could only cure this by using Disk Warrior and replacing the 
> directory.  Now the firm is trying to troubleshoot the problem and 
> they have ask me to send the "Crash Log".  I will do so, but first I 
> wanted the input of the gurus out there to let me know if I would be 
> sending them any  info. that they shouldn't have from my machine.

Jeez. I never even thought that there could be much of a problem. I 
sure hope it's not a big deal, 'cuz I've sent plenty of 'em to Apple in 
the past...

Bill
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