Hi Peggy,

It's actually the top and center of the wheel that you need to press  
simultaneously.  This is somewhat unintuitive, so I had to check the  
manual again:

To reset iPod nano:
1 Toggle the Hold switch on and off (slide it to HOLD and then back  
again).
2 Press and hold the Menu and Center buttons for at least 6 seconds,  
until the
Apple logo appears.

The menu button is at the top of the wheel.  I'm glad you got things  
working.  Did the instructions I sent off list of using VO-Up arrow  
twice to get to the sync field information work for you?

Cheers,

Esther

On Apr 9, 2009, at 9:32 AM, Peggy Fleischer wrote:

> In the nano fourth gen. you press down on the top and the bottom of  
> the wheel simultaniously for six seconds then wait about ten seconds  
> counting slowly and press the middle of the wheel. There is no audio  
> feedback for this. My husband did it last night when my Ipod crashed  
> and it turned back on just fine but my songs were lost and I had to  
> resync.
> On Apr 9, 2009, at 12:25 PM, Esther wrote:
>
>> Hi Dave,
>>
>> Reformatting is done in iTunes.  I've never had my iPod settings  
>> window completely disappear, but I'd guess this is like setting up  
>> the new Nano 4G from scratch -- the area is reached by doing a VO- 
>> Right arrow from the sources table past the splitter to an area  
>> that originally shows up as "unknown", and you have to interact  
>> with it in order to see things.  When the settings menu doesn't  
>> disappear there is a button to restore or reformat the iPod that  
>> you press (VO-Space).  What model iPod do you have?  The other  
>> thing that I've done (with my Nano 4G) was look at it when  
>> connected in Finder.  The files are normally hidden, but I had  
>> changed this with one of my maintenance facility tools.  (I wanted  
>> to see where the spoken menu snippets were stored, and found I  
>> could QuickLook them).  You could also try resetting your iPod  
>> before reconnecting.  Exactly how you do this will depend on your  
>> iPod model, but it usually involves toggling the hold switch on and  
>> off (on the Nano this means you push it to the right, away from the  
>> left edge of the iPod to the locked position, and then back to the  
>> left to the unlocked position), and then pressing the menu (12- 
>> o'clock position on the wheel) and select (center of the wheel)  
>> buttons simultaneously.  This is hard to do with your fingers on  
>> something as small as the Nano;  I had to put it on a flat surface  
>> and use either a small screwdriver or a pen or pencil to press down  
>> on each point and hold it down for several seconds to reset.   
>> There's nothing audible about this.  (I had to do this on the older  
>> 1G model Nano; I've never had to reset my 4G Nano.)
>>
>> Once again, the reformatting is handled in iTunes, not in Disk  
>> Utility.
>>
>> Cheers,
>>
>> Esther
>>
>>
>>
>> On Apr 9, 2009, at 6:04 AM, Dave Wright wrote:
>>
>>> I've upgraded to the latest version of iTunes and still cannot see  
>>> the settings area. How would I go about getting my iPod to show up  
>>> in disc utilities in order to perform a reformat? I'm guessing  
>>> that when you performed a reformat, everything worked out ok? Did  
>>> you just do a quick erase, or did you zero out the drive?
>>>
>>>
>>>
>>
>>
>>
>
>
> >


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