Hi Doug,
My i mac is a 2010 imac, i7, 16 g of ram, if that makes any difference.  I'm 
running mavericks, 10.9.2 or whatever the latest incarnation is at the moment.

I have tried everything I can think of to get this blasted keyboard to work!

I read an an article yesterday teling how to go into the user library and get 
rid of a particular plist file, which I did, but that only helped somewhat.  
The file was com.apple.hitoolbox.  After I got rid of that and rebooted, some 
keys were recognized, but not as what they were supposed to do.  For example, 
command tab would move right, like the right arrow.

Just as an aside, I did plug the keyboard into my new mac air that I just got 
for Christmas and got the keyboard assistant.  AFter it claimed that the 
keyboard was recognized and said I could use the keyboard, again, the keyboard 
wasn't working as expected.  vo right arrow was acting like enter, for example.

Perhaps this microsoft keyboard is just wanky or something!
I sure wish it would work, because it's comfy to type on..  But it's not worth 
the hassle  unless I can figure out something relatively soon..
Thanks for any help!
Cait

On May 3, 2014, at 3:52 PM, Doug Lawlor <doug.law...@gmail.com> wrote:

> What version of Mac OS are you running? How old is your iMac? 
> 
> Doug
> 
> Sent from my iPhone
> 
>> On May 2, 2014, at 2:48 PM, Caitlyn and Maggie <caitlyn.furn...@gmail.com> 
>> wrote:
>> 
>> At  an office supply store near me.  It's called Beatty's Basics.
>> Any ideas as to my question?
>> Cait
>> 
>>> On May 2, 2014, at 2:14 PM, Isaac Hebert <isaac.heb...@gmail.com> wrote:
>>> 
>>> Wheir did you get the keyboard from?
>>> 
>>> Sent from my iPhone
>>> 
>>>> On May 2, 2014, at 12:31 PM, Caitlyn and Maggie 
>>>> <caitlyn.furn...@gmail.com> wrote:
>>>> 
>>>> Hi,
>>>> I just bought an ergonomic keyboard that's supposed to work with my i mac. 
>>>>  the tech guy tried it out on his mac at the store and it worked.
>>>> 
>>>> when I got it home and plugged it into my machine, my machine acted like 
>>>> nothing was plugged into it at all.
>>>> 
>>>> I restareted my mac and stil l nothing.
>>>> 
>>>> I tried all the usb ports and still nothing.
>>>> 
>>>> We tried plugging the keyboard into my husband's mac and got the keyboard 
>>>> assistant, asking us to help identify the new keyboard.
>>>> 
>>>> My mac has no problems with my mac keyboard.
>>>> 
>>>> All my other usb devices work fine in all the ports and so does my mac 
>>>> keyboard.
>>>> 
>>>> what could be causing this, and more importantly, what can I do to fix 
>>>> this?
>>>> 
>>>> would a clean install fix this?
>>>> 
>>>> thanks,
>>>> Caitlyn
>>>> 
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