Hi, Yes, I've tried other keyboards and they get recognized. I did try this particular one with my mac air as well and got the keyboard assistant. I went through the assistant and after I followed all the prompts, it said that the keyboard was ready to use. However, when I tried to use it, not all of the keys were recognized. For example, I was unable to use the vo keys.
I haven't tried resetting the pram on my imac yet, so I might try that. At this point, I am beginning to think that wanting an ergonomic keyboard might just be too much trouble. boo. Cait On May 6, 2014, at 8:17 PM, Doug Lawlor <doug.law...@gmail.com> wrote: > Hi Cait, > This all sounds very strange. I have a late 2009 white Macbook and when I > plug inan external keyboard I get the setup assistant here. Your keyboard may > be the problem. Have you tried a different keyboard on your iMac ? What > happens then? > > Doug > > > Sent from my iPhone > >> On May 3, 2014, at 4:08 PM, Caitlyn and Maggie <caitlyn.furn...@gmail.com> >> wrote: >> >> Hi Doug, >> My i mac is a 2010 imac, i7, 16 g of ram, if that makes any difference. I'm >> running mavericks, 10.9.2 or whatever the latest incarnation is at the >> moment. >> >> I have tried everything I can think of to get this blasted keyboard to work! >> >> I read an an article yesterday teling how to go into the user library and >> get rid of a particular plist file, which I did, but that only helped >> somewhat. The file was com.apple.hitoolbox. After I got rid of that and >> rebooted, some keys were recognized, but not as what they were supposed to >> do. For example, command tab would move right, like the right arrow. >> >> Just as an aside, I did plug the keyboard into my new mac air that I just >> got for Christmas and got the keyboard assistant. AFter it claimed that the >> keyboard was recognized and said I could use the keyboard, again, the >> keyboard wasn't working as expected. vo right arrow was acting like enter, >> for example. >> >> Perhaps this microsoft keyboard is just wanky or something! >> I sure wish it would work, because it's comfy to type on.. But it's not >> worth the hassle unless I can figure out something relatively soon.. >> Thanks for any help! >> Cait >> >>> On May 3, 2014, at 3:52 PM, Doug Lawlor <doug.law...@gmail.com> wrote: >>> >>> What version of Mac OS are you running? How old is your iMac? >>> >>> Doug >>> >>> Sent from my iPhone >>> >>>> On May 2, 2014, at 2:48 PM, Caitlyn and Maggie <caitlyn.furn...@gmail.com> >>>> wrote: >>>> >>>> At an office supply store near me. It's called Beatty's Basics. >>>> Any ideas as to my question? >>>> Cait >>>> >>>>> On May 2, 2014, at 2:14 PM, Isaac Hebert <isaac.heb...@gmail.com> wrote: >>>>> >>>>> Wheir did you get the keyboard from? >>>>> >>>>> Sent from my iPhone >>>>> >>>>>> On May 2, 2014, at 12:31 PM, Caitlyn and Maggie >>>>>> <caitlyn.furn...@gmail.com> wrote: >>>>>> >>>>>> Hi, >>>>>> I just bought an ergonomic keyboard that's supposed to work with my i >>>>>> mac. the tech guy tried it out on his mac at the store and it worked. >>>>>> >>>>>> when I got it home and plugged it into my machine, my machine acted like >>>>>> nothing was plugged into it at all. >>>>>> >>>>>> I restareted my mac and stil l nothing. >>>>>> >>>>>> I tried all the usb ports and still nothing. >>>>>> >>>>>> We tried plugging the keyboard into my husband's mac and got the >>>>>> keyboard assistant, asking us to help identify the new keyboard. >>>>>> >>>>>> My mac has no problems with my mac keyboard. >>>>>> >>>>>> All my other usb devices work fine in all the ports and so does my mac >>>>>> keyboard. >>>>>> >>>>>> what could be causing this, and more importantly, what can I do to fix >>>>>> this? >>>>>> >>>>>> would a clean install fix this? >>>>>> >>>>>> thanks, >>>>>> Caitlyn >>>>>> >>>>>> -- >>>>>> You received this message because you are subscribed to the Google >>>>>> Groups "MacVisionaries" group. >>>>>> To unsubscribe from this group and stop receiving emails from it, send >>>>>> an email to macvisionaries+unsubscr...@googlegroups.com. >>>>>> To post to this group, send email to macvisionaries@googlegroups.com. >>>>>> Visit this group at http://groups.google.com/group/macvisionaries. >>>>>> For more options, visit https://groups.google.com/d/optout. >>>>> >>>>> -- >>>>> You received this message because you are subscribed to the Google Groups >>>>> "MacVisionaries" group. >>>>> To unsubscribe from this group and stop receiving emails from it, send an >>>>> email to macvisionaries+unsubscr...@googlegroups.com. >>>>> To post to this group, send email to macvisionaries@googlegroups.com. >>>>> Visit this group at http://groups.google.com/group/macvisionaries. >>>>> For more options, visit https://groups.google.com/d/optout. >>>> >>>> -- >>>> You received this message because you are subscribed to the Google Groups >>>> "MacVisionaries" group. >>>> To unsubscribe from this group and stop receiving emails from it, send an >>>> email to macvisionaries+unsubscr...@googlegroups.com. >>>> To post to this group, send email to macvisionaries@googlegroups.com. >>>> Visit this group at http://groups.google.com/group/macvisionaries. >>>> For more options, visit https://groups.google.com/d/optout. >>> >>> -- >>> You received this message because you are subscribed to the Google Groups >>> "MacVisionaries" group. >>> To unsubscribe from this group and stop receiving emails from it, send an >>> email to macvisionaries+unsubscr...@googlegroups.com. >>> To post to this group, send email to macvisionaries@googlegroups.com. >>> Visit this group at http://groups.google.com/group/macvisionaries. >>> For more options, visit https://groups.google.com/d/optout. >> >> -- >> You received this message because you are subscribed to the Google Groups >> "MacVisionaries" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to macvisionaries+unsubscr...@googlegroups.com. >> To post to this group, send email to macvisionaries@googlegroups.com. >> Visit this group at http://groups.google.com/group/macvisionaries. >> For more options, visit https://groups.google.com/d/optout. > > -- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to macvisionaries+unsubscr...@googlegroups.com. > To post to this group, send email to macvisionaries@googlegroups.com. > Visit this group at http://groups.google.com/group/macvisionaries. > For more options, visit https://groups.google.com/d/optout. -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. 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