Frankly, right now, I'm so damn angry at the way Apple developer support is 
treating me, I'm going to paste below word for word what the developer web site 
says about this, not being able to downgrade.  I'm not supposed to do this, but 
frankly at this point, I'm gonna make lots of enemies probably doing this, but 
at this point, I really don't care!  People need to know about this, especially 
in the blind community, as this is effing ridiculous, but since I know there 
are some that on this list won't probably believe me when I say this is the 
case, here's the exact paste to prove it!

Oh!  Wait...  looky? do!

http://developer.apple.com

is giving an error 4o4.

How bloody nice!  I can't even paste anything to show you all.  Well, believe 
me, when it comes back up, I will.

Chris.

  ----- Original Message ----- 
  From: John D. Lipsey 
  To: macvisionaries@googlegroups.com 
  Sent: Wednesday, June 10, 2015 6:32 PM
  Subject: Re: Major frustrations and a big predicament


  One wonders why they would make it so you can’t DFU your device back to the 
last nonbeta release of iOS.


  I was going to renew my developer membership and test 9, but if I can’t 
downgrade to a stable release for my day to day use, and jsut beta when I have 
time for that task specifically, I don’t think I’ll reenroll this year.


  Sad day.




  DFTBA!

  John D. Lipsey

  mail: johnl1...@gmail.com

  Twitter: @J_TGL 


    On Jun 10, 2015, at 16:01, Christopher-Mark Gilland <clgillan...@gmail.com> 
wrote:


    So, guys, I never like writing e-mails like this, and I know some of you 
are going to write me and scream at me for being over dramatic, or for waisting 
your time etc.  Most of you on this list who're civil have seen the patterns, 
therefore I don't think it's either necessary nor appropriate for me to quote 
names, as you all probably know the folks I'm referring to.

    Here is the situation though.  I'm obviously going to keep this fairly 
general, but I have to at least be detailed enough for you all to understand 
where I'm coming from, so though this may be borderline, I don't think it's 
quite at the point of violating anything.

    So, this morning, I installed the beta of I O S 9 on my IPhone 5S.  I'm not 
at liberty to state the specifics, but I found a bug which is quite severe and 
could really effect accessibility in one aspect.  Though it's not anything that 
would render the device useless, it definitely is severe enough it needs to be 
fixed.  Again, I'm not at a position to elaborate on this, but my point is, I 
logged into the Apple developer web site, and proceeded to the bug reporter.  I 
should add that I tried this both with Capitan and with Yosemite.  Both have 
the same results.  Once I clicked the button for a new bug report, it popped up 
asking what type of bug I'm filing.  Under the "Other" heading, I chose 
accessibility.  This opened up a window to create a new accessibility report.  
I hit vo+Right arrow, and got down to classification.  Once I hit vo+space on 
the item that says select classification clickable, nothing at all happened.  
Absolutely nothing.  So, I cannot accessibly continue the process, as at this 
point, I get totally stuck.  I tried routing my mouse pointer with 
vo+command+F5, then vo+shift+space, I tried hitting spacebar, return, clicking 
the literal trackpad, interacting, vo+shift+M, ctrl+clicking the trackpad, 
absolutely nothing! is working.  I tried with Safari, and with Chrome both on 
Yosemite, and on Capitan with the same results.

    I tried on Windows with Windows 8.1 in both IE 11, and in Firefox.  Both 
were tested with JAWS 16, and with NVDA 2015.2.  Once I clicked the new button 
for a new report, I tried hitting enter on the accessibility button, and 
absolutely nothing happened.  In JAWS, I did an insert+escape to refresh the 
screen, no good.  I re-initialized Aria, just in case that was what it was 
using, no good.  I tried routing my jaws cursor to my virtual PC cursor then 
clicking.  No good.  In NVDA, I routed my mouse pointer with NVDA+numpad slash, 
then left clicked with num pad slash.  No good.  I even tried with Window-Eyes, 
routing the mouse with insert+num pad plus, then doing a left click.  Again, no 
good.  Nothing happened.

    When I called Apple developer support to let them know about this, and that 
the accessibility of the bug tracker was broken, they didn't exactly blow me 
off, but they didn't seem really all that concerned either.  They basically 
told me they'd file it with

    apple.com/feedback

    When I told them that I don't know how long that would take but it probably 
wouldn't get solved very soon that method, most likely, the guy got a little 
bit defensive with me.  He told me that in his words, they don't support the 
Bug tracker in his department, therefore he doesn't have a way to open a ticket 
with the engineers to get this fixed.

    When I told him that I just spent the very last 99 dollars I had for this 
program, he got snovvy and said, then you better start developing your apps so 
you can get paid back.  I told him I don't program, I don't write applications. 
 The reason I joined was to report bugs, and help them with making sure things 
were accessible.  I told him if I can't do that and report bugs in the first 
place, then what is the point therefore of me being a dev.  I told him I'd paid 
99 dollars for this, and therefore feel it's my right to be able to have this 
looked into quickly, or to get a refund.  He told me unfortunately, he doesn't 
have the tools to push the feedback up to the bug reporter engineers.  That 
might be true, I don't know if it is or not, but if it is, then, that's 
frankly, ridiculous!  Especially considerring he was a senior advisor in the 
developer department.

    When I asked him for a refund, he told me that their policy is no refunds 
no matter what.  He said, plus, even if they did! refund me, they've changed 
the way they deploy I O S 9 to devices.  Technically, I'm not probably supposed 
to tell you all this, but I feel it's in you all's best interest to know, so 
you don't totally ruin your devices.  If you upgrade to I O S 9, it even says 
right there on the web site, you cannot downgrade back to I O S 8.  Not even 
apparently with D F U mode.  So, if I did! get a refund, and they disabled my 
dev account, that would unenroll my devices, therefore renderring them forever 
permanently useless unless they were re-enrolled, which there policy is, I 
couldn't do for 12 months after disabling them.

    Frankly, Apple needs to get their shit together.  That's all I'm gonna say. 
 You may not like hearing it, but this has me a little disturbed.  If we blind 
people can't report bugs, then how the hell do they expect us to help them with 
that side of things?

    Chris.


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