Sounds like something to be reported directly to the President's liaison
for people with disabilities. Let's face it, sometimes the fastest avenue
to a solution is a human who resonates with the problem.
Kare
On Tue, 16 Jun 2015, gs wrote:
I mean I hate to seem so hopeless when it comes to using the Mac with the
USAJOBs site, but I have not had good luck with it even when changing user
agents. And I know employment is a serious thing. So when there is a job that
closes in two days or maybe just a few hours and you are trying to find a
reliable method to complete the application process, the last thing you want
are these kinds of issues. So for those times, use Windows at this point. We
need to probably try to work together to get these issues resolved for the
future.
I agree that it is a shame that we have standards that are supposed to insure federal
government web sites work with assistive technologies and in some cases they just do not.
Since the USAJOBS site was "updated" in either late 2011 or early 2012, it has
been far less accessible with whatever screen reader you choose. And it's hard to stay
motivated enough to document and report each issue if that's what we're expected to do.
It would be nice if enough forethought was applied that things would just work. But
that's a utopia we may never enjoy.
On Jun 16, 2015, at 5:41 PM, Christine Grassman <cgrassman1...@gmail.com> wrote:
Dear All:
I am at my wit???s end. I am using a MacBook Air, running Yosemite, and I have
tried Safari and Internet Explorer 10. I attempted to apply to an on-line job
on a federal government website specifically for that purpose.
1. When I used Safari, I kept getting messages that it quit unexpectedly and
either hit Ignore and things were as they had been before this happened, or I
had to hit ???reload page???.
In addition, every time I tried to execute the last task required, it would not
go through, yet the system said I had executed the task. (I checked with a
Human Resources person who indicates that none of my attempts have gotten
through.) I also kept getting warnings that I had no documents saved to my
account, even though I definitely do and they were actually being listed, and
the correct one was selected.
2. When I used Internet Explorer 10, I did not get the quitting problem, but
had the same problem with the same warning that I had no documents uploaded to
my account, despite the fact that they were listed and the correct one
selected. Again, I could not get past a certain point in the process.
3. I ad my daughter, also blind and using a Windows PC with Firefox, fill out
the application. It seemed to go smoothly; we got to ???Finish??? and received
a message to check my status for updates. When I checked my status, it said
???Received???. However, the Human Resources specialist checked last evening
and this morning, and my application is nowhere to be found.
So:
a. Has anyone successfully used a federal government website; I am especially
interested in hearing from anyone who used
usajobs.gov <http://usajobs.gov/> specifically.
b. Can anyone fathom what might be going on? Is there anything in particular I
should try, or anything I should bring to the attention or suggest to the Help
desk?
C. They apparently work with Career Connector, overseen by Monster.com
<http://monster.com/>. Although I saw a list that stated that Safari is a compatible
browser, Monster.com <http://monster.com/>???s help desk said Safari was not
compatible, which is why I used Internet Explorer 10.
Just a note: I did reboot several times, emptied my cache and history, and
refreshed the screen after going into the user agent menu and suggesting a
different browser.
I would truly appreciate help here; if I have to write to an HR person for each
and every federal job application, things are going to become very tedious very
fast, and frankly, there is no earthly reason why I should not be able to do
this with commonly used technology.
Thanks so much in advance.
Christine
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