Denise, If you upgraded from the iPHone 3GS to 4, you did not loose your data plan. I checked this out very carefully, but opted not to upgrade at that time. I checked again recently and was told that the only way I would loose my data plan, which is unlimited, is if I switched to one of the existing data plans, (i.e. unlimited to 2Gb etc.) So, changing equipment has no affect on your data plan. As far as quality of calls, I have yet to hear any cell phone provide the same level of quality as a landline phone. The cell call always has some digital artifacts that landline calls do not. Scott
On Jan 11, 2011, at 8:54 AM, denise avant wrote: > hi, > the way this may all play out is with competitive pricing. for example, when > i switched to the iphone and thus at&t, i got 100 fewer minutes and a $20.00 > price increase. at&t tried to tell me i was getting a good deal because i get > calls free if i am calling another of its customers. but most of my contacts > do not have at&t. > also, there was nothing for those of us wishing to upgrade from the 3gs to > the 4g. and if you did that, kiss your unlimited data plan good-bye. > i do not know how clear the call signal is on verizon. a friend of mine has a > blackberry with US Cellular, and talking on her phone is like talking on a > land line. > so i suspect these will be considerations when discussing customer > satisfaction. > > On Jan 11, 2011, at 7:42 AM, Carolyn Haas wrote: > >> Hi Scott: >> I'd have to agree with you that at&t has generally given me very good and >> responsive customer service when I've had to call in. Their network is >> imperfect, as they all are. BTW: I'm unfamiliar with the term net >> neutrality. Is that a Scottism, or an actuality?:) And what does it refer >> to? >> Thanks >> >> Carolyn H >> On Jan 11, 2011, at 3:56 AM, Scott Howell wrote: >> >>> James, >>> >>> I am not loyal to any company, which I feel has to be stated up front >>> because of what I'm going to say next. I have been with AT&T for nearly two >>> years and to be honest I have not had any problems with their customer >>> service. Only once did they make an error, which was something to do with >>> the system and a change I made. They corrected the problem quickly and >>> offered me compensation. Now I have had little reason to call customer >>> service in any case with either company. I will point out though Verizon >>> made life very difficult for me when I opted to switch to AT&T and tried >>> charging me early termination fees even though my contract had ended. It >>> took me a couple of months to get the issue resolved. So, a lot of this in >>> my opinion is expectation about service and of course everyone will have >>> different experiences and of course different experience with the service >>> as a result of where they live. I have a Verizon cell phone for work and I >>> get better coverage in my house with AT&T then I do with Verizon, as an >>> example. THe point is none of these companies are more interested in making >>> as much money as possible. What will be interesting is if Verizon can live >>> up to the hype. What I hope as a result of this is more competition in >>> plans. For example, Verizon apparently is going to offer unlimited data to >>> new iPhone customers and I wonder how long this will last. I would hope it >>> would push AT&T back to offering the same to current and new customers. Now >>> I do have an unlimited data plan, but I always felt it was unfair to >>> introduce such crappy plans at 200Mb and 2Gb for those price points. >>> Another thing that will be very interesting is what net neutrality will do >>> to the cell industry and that is something brewing in the pipeline. >>> Scott >>> >>> >>> >>> >>> >>> On Jan 11, 2011, at 2:18 AM, James Mannion wrote: >>> >>>> The link worked fine for me as well. I hope the IPhone does well on >>>> Verizon and that Verizon makes more of an atempt to be customer >>>> oriented than AT&T ever has. AT&T sees no reason to make their network >>>> what it should be if they can have a customer based trapped and can >>>> screw them instead of making them happy. Maybe now they will face that >>>> glorious reality that if you treat customers like shit you don't have >>>> them. >>>> >>>> On 1/10/11, Ricardo Walker <rwalker...@gmail.com> wrote: >>>>> Hi, >>>>> >>>>> The link works just fine for me. >>>>> >>>>> Ricardo Walker >>>>> rwalker...@gmail.com >>>>> Twitter, Skype, and AIM: rwalker296 >>>>> Google Voice: 1-646-450-2197 >>>>> >>>>> >>>>> >>>>> On Jan 11, 2011, at 1:46 AM, Sarah Alawami wrote: >>>>> >>>>>> Um? not the response I expected but I'll take a look and repost. Thanks >>>>>> for letting me know. >>>>>> >>>>>> S >>>>>> On Jan 10, 2011, at 6:41 PM, Michael Thurman wrote: >>>>>> >>>>>>> bad link >>>>>>> >>>>>>> On Jan 10, 2011, at 7:23 PM, Sarah Alawami wrote: >>>>>>> >>>>>>>> Will this hurt or hinder apple, at&t or both? read more: >>>>>>>> >>>>>>>> http://bit.ly/fCCxOo >>>>>>>> >>>>>>>> -- >>>>>>>> You received this message because you are subscribed to the Google >>>>>>>> Groups "MacVisionaries" group. >>>>>>>> To post to this group, send email to macvisionar...@googlegroups.com. >>>>>>>> To unsubscribe from this group, send email to >>>>>>>> macvisionaries+unsubscr...@googlegroups.com. >>>>>>>> For more options, visit this group at >>>>>>>> http://groups.google.com/group/macvisionaries?hl=en. >>>>>>>> >>>>>>> >>>>>>> -- >>>>>>> You received this message because you are subscribed to the Google >>>>>>> Groups >>>>>>> "MacVisionaries" group. >>>>>>> To post to this group, send email to macvisionar...@googlegroups.com. >>>>>>> To unsubscribe from this group, send email to >>>>>>> macvisionaries+unsubscr...@googlegroups.com. >>>>>>> For more options, visit this group at >>>>>>> http://groups.google.com/group/macvisionaries?hl=en. >>>>>>> >>>>>> >>>>>> -- >>>>>> You received this message because you are subscribed to the Google Groups >>>>>> "MacVisionaries" group. >>>>>> To post to this group, send email to macvisionar...@googlegroups.com. >>>>>> To unsubscribe from this group, send email to >>>>>> macvisionaries+unsubscr...@googlegroups.com. >>>>>> For more options, visit this group at >>>>>> http://groups.google.com/group/macvisionaries?hl=en. >>>>>> >>>>> >>>>> -- >>>>> You received this message because you are subscribed to the Google Groups >>>>> "MacVisionaries" group. >>>>> To post to this group, send email to macvisionar...@googlegroups.com. >>>>> To unsubscribe from this group, send email to >>>>> macvisionaries+unsubscr...@googlegroups.com. >>>>> For more options, visit this group at >>>>> http://groups.google.com/group/macvisionaries?hl=en. >>>>> >>>>> >>>> >>>> -- >>>> You received this message because you are subscribed to the Google Groups >>>> "MacVisionaries" group. >>>> To post to this group, send email to macvisionar...@googlegroups.com. >>>> To unsubscribe from this group, send email to >>>> macvisionaries+unsubscr...@googlegroups.com. >>>> For more options, visit this group at >>>> http://groups.google.com/group/macvisionaries?hl=en. >>>> >>> >>> -- >>> You received this message because you are subscribed to the Google Groups >>> "MacVisionaries" group. >>> To post to this group, send email to macvisionar...@googlegroups.com. >>> To unsubscribe from this group, send email to >>> macvisionaries+unsubscr...@googlegroups.com. >>> For more options, visit this group at >>> http://groups.google.com/group/macvisionaries?hl=en. >>> >> >> -- >> You received this message because you are subscribed to the Google Groups >> "MacVisionaries" group. >> To post to this group, send email to macvisionar...@googlegroups.com. >> To unsubscribe from this group, send email to >> macvisionaries+unsubscr...@googlegroups.com. >> For more options, visit this group at >> http://groups.google.com/group/macvisionaries?hl=en. >> > > -- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To post to this group, send email to macvisionar...@googlegroups.com. > To unsubscribe from this group, send email to > macvisionaries+unsubscr...@googlegroups.com. > For more options, visit this group at > http://groups.google.com/group/macvisionaries?hl=en. > -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To post to this group, send email to macvisionar...@googlegroups.com. To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en.