Hi Scott: I'd have to agree with you that at&t has generally given me very good and responsive customer service when I've had to call in. Their network is imperfect, as they all are. BTW: I'm unfamiliar with the term net neutrality. Is that a Scottism, or an actuality?:) And what does it refer to? Thanks
Carolyn H On Jan 11, 2011, at 3:56 AM, Scott Howell wrote: > James, > > I am not loyal to any company, which I feel has to be stated up front because > of what I'm going to say next. I have been with AT&T for nearly two years and > to be honest I have not had any problems with their customer service. Only > once did they make an error, which was something to do with the system and a > change I made. They corrected the problem quickly and offered me > compensation. Now I have had little reason to call customer service in any > case with either company. I will point out though Verizon made life very > difficult for me when I opted to switch to AT&T and tried charging me early > termination fees even though my contract had ended. It took me a couple of > months to get the issue resolved. So, a lot of this in my opinion is > expectation about service and of course everyone will have different > experiences and of course different experience with the service as a result > of where they live. I have a Verizon cell phone for work and I get better > coverage in my house with AT&T then I do with Verizon, as an example. THe > point is none of these companies are more interested in making as much money > as possible. What will be interesting is if Verizon can live up to the hype. > What I hope as a result of this is more competition in plans. For example, > Verizon apparently is going to offer unlimited data to new iPhone customers > and I wonder how long this will last. I would hope it would push AT&T back to > offering the same to current and new customers. Now I do have an unlimited > data plan, but I always felt it was unfair to introduce such crappy plans at > 200Mb and 2Gb for those price points. Another thing that will be very > interesting is what net neutrality will do to the cell industry and that is > something brewing in the pipeline. > Scott > > > > > > On Jan 11, 2011, at 2:18 AM, James Mannion wrote: > >> The link worked fine for me as well. I hope the IPhone does well on >> Verizon and that Verizon makes more of an atempt to be customer >> oriented than AT&T ever has. AT&T sees no reason to make their network >> what it should be if they can have a customer based trapped and can >> screw them instead of making them happy. Maybe now they will face that >> glorious reality that if you treat customers like shit you don't have >> them. >> >> On 1/10/11, Ricardo Walker <rwalker...@gmail.com> wrote: >>> Hi, >>> >>> The link works just fine for me. >>> >>> Ricardo Walker >>> rwalker...@gmail.com >>> Twitter, Skype, and AIM: rwalker296 >>> Google Voice: 1-646-450-2197 >>> >>> >>> >>> On Jan 11, 2011, at 1:46 AM, Sarah Alawami wrote: >>> >>>> Um? not the response I expected but I'll take a look and repost. Thanks >>>> for letting me know. >>>> >>>> S >>>> On Jan 10, 2011, at 6:41 PM, Michael Thurman wrote: >>>> >>>>> bad link >>>>> >>>>> On Jan 10, 2011, at 7:23 PM, Sarah Alawami wrote: >>>>> >>>>>> Will this hurt or hinder apple, at&t or both? read more: >>>>>> >>>>>> http://bit.ly/fCCxOo >>>>>> >>>>>> -- >>>>>> You received this message because you are subscribed to the Google >>>>>> Groups "MacVisionaries" group. >>>>>> To post to this group, send email to macvisionar...@googlegroups.com. >>>>>> To unsubscribe from this group, send email to >>>>>> macvisionaries+unsubscr...@googlegroups.com. >>>>>> For more options, visit this group at >>>>>> http://groups.google.com/group/macvisionaries?hl=en. >>>>>> >>>>> >>>>> -- >>>>> You received this message because you are subscribed to the Google Groups >>>>> "MacVisionaries" group. >>>>> To post to this group, send email to macvisionar...@googlegroups.com. >>>>> To unsubscribe from this group, send email to >>>>> macvisionaries+unsubscr...@googlegroups.com. >>>>> For more options, visit this group at >>>>> http://groups.google.com/group/macvisionaries?hl=en. >>>>> >>>> >>>> -- >>>> You received this message because you are subscribed to the Google Groups >>>> "MacVisionaries" group. >>>> To post to this group, send email to macvisionar...@googlegroups.com. >>>> To unsubscribe from this group, send email to >>>> macvisionaries+unsubscr...@googlegroups.com. >>>> For more options, visit this group at >>>> http://groups.google.com/group/macvisionaries?hl=en. >>>> >>> >>> -- >>> You received this message because you are subscribed to the Google Groups >>> "MacVisionaries" group. >>> To post to this group, send email to macvisionar...@googlegroups.com. >>> To unsubscribe from this group, send email to >>> macvisionaries+unsubscr...@googlegroups.com. >>> For more options, visit this group at >>> http://groups.google.com/group/macvisionaries?hl=en. >>> >>> >> >> -- >> You received this message because you are subscribed to the Google Groups >> "MacVisionaries" group. >> To post to this group, send email to macvisionar...@googlegroups.com. >> To unsubscribe from this group, send email to >> macvisionaries+unsubscr...@googlegroups.com. >> For more options, visit this group at >> http://groups.google.com/group/macvisionaries?hl=en. >> > > -- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To post to this group, send email to macvisionar...@googlegroups.com. > To unsubscribe from this group, send email to > macvisionaries+unsubscr...@googlegroups.com. > For more options, visit this group at > http://groups.google.com/group/macvisionaries?hl=en. > -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To post to this group, send email to macvisionar...@googlegroups.com. To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en.
